Bryanna Howard
Summary
A committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Special Education Teacher
HISD
08.2022 - Current
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Led activities that developed students' physical, emotional, and social growth.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Delivered effective and differentiated classroom instruction to a range of neurodiverse students.
- Developed and implemented behavior management plans to improve student behavior.
- Collaborated with other educators to develop instructional strategies.
- Utilized technology to create meaningful lessons that engage students.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
CSP
H&r Block
12.2021 - 04.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
Leasing Agent
The Manors at Brookmere
11.2018 - 04.2019
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Escalated critical issues to property manager to deliver immediate resolution.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Education
Some College (No Degree) -
Moraine Valley Community College
Palos HillsBachelor of Science -
Northern Illinois University
DeKalb, IL05.2022
Evergreen Park High School
01.2015
Skills
- Multitasking and Prioritization
- Microsoft Teams
- Time Management and Organization
- Conflict Resolution
- De-escalation Techniques
- Data Management
- Issue and Complaint Resolution
- Troubleshooting
- Analytical Thinking and Problem Solving
- Software Deployment
- Cloud Computing
- Project Management
Affiliations
Member
Educate U.S.
Jan 2021 - Jan 2021 | Virtual ( Houston, Texas)
Service
NAPDS
Feb 2022 - Feb 2022 | Chicago
Member
CSAC ( College student success Advisory Committee)
Mar 2021 - Present | Northern Illinois University
College of education department at NIU
semester.
Assistant Educator, Mental health
Organization
Aug 2020 - May 2022 | Northern Illinois
I've also held the Assistant Educators position in my org.
Financial Officer
Glam Squad
Oct 2021 - May 2022 Northern Illinois University
Certification
- [CPR] Trained- 2023
Accomplishments
- HISD 2022-2023 New Teacher of the year award
Additional Information
HarvedX EdX:
- CS50's Introduction to Programming with Scratch
- Entrepreneurship in Emerging Economies
- CS50's Introduction to Computer Science
Timeline
Special Education Teacher
HISD
08.2022 - Current
CSP
H&r Block
12.2021 - 04.2022
Leasing Agent
The Manors at Brookmere
11.2018 - 04.2019
Some College (No Degree) -
Moraine Valley Community College
Bachelor of Science -
Northern Illinois University
Evergreen Park High School
Similar Profiles
Camryn ReeseCamryn Reese
Special Education Paraprofessional at HISDSpecial Education Paraprofessional at HISD
Belinda HerreraBelinda Herrera
School Administrative Assistant at HISDSchool Administrative Assistant at HISD
Matthew CraigMatthew Craig
Spanish Teacher at HISDSpanish Teacher at HISD
Dominique ShawDominique Shaw
Special Education Teacher at HISDSpecial Education Teacher at HISD
LEAH MOORHEADLEAH MOORHEAD
Special Education Teacher/Emotional Support Classroom/ Special Education Teacher/Therapeutic Classroom/Special Education Teacher Learning Support and Emotional Teacher at PITTSBURGH PUBLIC SCHOOLSSpecial Education Teacher/Emotional Support Classroom/ Special Education Teacher/Therapeutic Classroom/Special Education Teacher Learning Support and Emotional Teacher at PITTSBURGH PUBLIC SCHOOLS