BRYANNA LANGEVINE
Bronx
Summary
Motivated Master's student with excellent communication skills looking to gain valuable experience in a professional setting. Enthusiastic about fostering positive client relationships through empathetic listening, patient guidance, and collaborative problem-solving.
Overview
7
7
years of professional experience
Work History
Case Manager Intern
EAC Network
09.2025 - Current
- Document case notes and maintain accurate client records in compliance with regulatory standards
- Maintain confidentiality of sensitive client information in accordance with HIPAA guidelines and agency policies
- Increase efficiency in the intake process by creating streamlined documentation templates for new client files
- Facilitate communication between clients and other service providers
Sales Associate
Hoka One One
07.2025 - Current
- Enhance customer engagement through effective communication and product knowledge
- Provide tailored product recommendations based on customer preferences and needs
- Help customers locate products and check store system for merchandise at other sites
- Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers
Medical Secretary
Inserra Family Diabetes Institute
09.2024 - 04.2025
- Assisted patients with check in and check out processes
- Scheduled new patient and follow up appointments
- Promoted patient satisfaction by providing outstanding service through friendly and helpful interactions
- Maintained efficient and accurate filing of records
Patient Services Coordinator
Reproductive Medicine Associates of New York
01.2024 - 08.2024
- Greeted patients in a friendly and prompt manner
- Managed sensitive patient data with strict adherence to HIPAA regulations
- Collected forms, insurance cards and co-pays to facilitate the registration process
- Maintained cleanliness of specimen collection rooms
- Provided patient with after-visit summary and scheduled follow-ups
Scheduling Coordinator
Mount Sinai Health System
08.2022 - 12.2023
- Managed 70-100 high volume calls per day
- Maintained accuracy in appointment scheduling
- Enhanced patient experience by acting as a liaison between patients and medical providers
- Established channels of communication with providers and management regarding schedule availability
Sales Associate
Zara
09.2021 - 07.2022
- Organized racks and shelves to maintain the store's visual appeal and engage customers
- Established rapport with customers to encourage continuity at store location
- Assisted customers with locating products and facilitated online orders while in store
- Maintained sufficient knowledge on merchandise to enhance customer experience
Legal Intern
Schonfeld & Ushan
07.2021 - 08.2021
- Shadowed experienced attorneys during meetings, gaining insight into attorney-client relationships and dynamics
- Reviewed legal documents for accuracy
- Analyzed statutes and regulations relevant to specific cases
- Provided psychological insight highlighting emotional hardships clientele faced during cases
Sales Associate
Garage Clothing
11.2019 - 03.2020
- Handled cash transactions while adhering to cash handling policies, ensuring accuracy in all monetary exchanges
- Managed returns, exchanges, and refunds in accordance with store policy
- Organized racks and shelves to maintain store visual appeal and promote current in-store sales
- Packaged online orders for shipping in a timely manner
Summer Camp Aide
Harlem Children's Zone
06.2019 - 08.2019
- Promoted teamwork and collaboration amongst 20-25 campers through team building activities
- Implemented effective behavior management strategies to maintain a positive environment
- Coordinated weekly lesson plans
- Accompanied students on field trips
Education
Master of Arts - Forensic Psychology
Fairleigh Dickinson University
05.2026
Bachelor of Arts - Psychology
SUNY Buffalo State University
Buffalo, NY05.2022
Skills
- Attention to Detail
- Active Listening
- Team Collaboration
- Care Coordination
- Client Rapport Building
- Verbal and Written Communication
- Patient Records Management
- Adaptability
Timeline
Case Manager Intern
EAC Network
09.2025 - Current
Sales Associate
Hoka One One
07.2025 - Current
Medical Secretary
Inserra Family Diabetes Institute
09.2024 - 04.2025
Patient Services Coordinator
Reproductive Medicine Associates of New York
01.2024 - 08.2024
Scheduling Coordinator
Mount Sinai Health System
08.2022 - 12.2023
Sales Associate
Zara
09.2021 - 07.2022
Legal Intern
Schonfeld & Ushan
07.2021 - 08.2021
Sales Associate
Garage Clothing
11.2019 - 03.2020
Summer Camp Aide
Harlem Children's Zone
06.2019 - 08.2019
Bachelor of Arts - Psychology
SUNY Buffalo State University
Master of Arts - Forensic Psychology
Fairleigh Dickinson University