Bryanna Maxey
Atlanta,GA
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Five Below
Atlanta, GA
07.2025 - Current
- Developed and implemented merchandising strategies to enhance product visibility and sales performance.
- Analyzed market trends and customer feedback to optimize product assortment and inventory levels.
- Collaborated with cross-functional teams to execute promotional campaigns effectively within store environments.
- Trained and mentored 10+ team members on merchandising standards and best practices for product presentation.
- Oversaw visual merchandising execution, ensuring alignment with brand guidelines and seasonal themes.
- Managed vendor relationships to negotiate favorable terms and maintain optimal stock levels of merchandise.
- Conducted regular store visits to assess compliance with merchandising standards and identify improvement opportunities.
- Led initiatives to streamline inventory management processes, reducing stock discrepancies and improving turnover rates.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained updated product knowledge to successfully educate and advise customers.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
Store Manager
Party City
Newnan, GA
01.2019 - 03.2025
- Oversaw daily store operations to enhance customer service quality.
- Guided and developed staff expertise in product knowledge and sales techniques.
- Designed and implemented promotional displays to enhance product visibility.
- Monitored and assessed inventory levels to ensure stock accuracy and reduce waste.
- Implemented operational strategies to enhance efficiency and improve workflow processes.
- Coordinated team schedules to ensure adequate coverage during peak shopping times.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across 5 plus locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates by 10%.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Education
High School Diploma -
Martin Luther King Jr High School
Decatur, GA05-2011
Skills
- Inventory management
- Merchandise presentation
- Inventory control
- Stock replenishment
- Sales & Market analysis
- Data-driven decision making
- Shipment processing
- Omni-channel retailing
- Stockroom organization
- Customer RMA management
- Merchandising installations & resets
- Consumer behavior analysis
- Customer service
- Staff training, coaching & mentoring
- Analytical thinking & Strategic planning
- Basic mathematics
- Regulatory compliance
- MS office
- Quality assurance standard
- Documentation and reporting
- Budget administration
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Merchandise Manager
Five Below
07.2025 - Current
Store Manager
Party City
01.2019 - 03.2025
High School Diploma -
Martin Luther King Jr High School