Bryanna Miller
Bellmore,NY
Summary
A motivated individual who offers a strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes. Skilled multitasker with a superior work ethic, good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Cosmetic and Family Dental
Wantagh, NY
10.2022 - 01.2024
- Expedited daily office tasks, such as mail distribution, document scanning, photocopying, and data entry.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Enhanced customer satisfaction by efficiently managing insurance claims processes, and providing timely resolutions.
Dental Office Manager
RGYY Dental
Baldwin, NY
06.2021 - 11.2022
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations, and promoting ongoing customer loyalty.
- Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
- Developed successful marketing strategies to attract new patients while retaining the existing clientele base.
- Increased and stimulated new patient growth by supporting sales, marketing, and promotional programs.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
Oral Surgeon Assistant
Long Island oral surgery
Massapequa, New York
05.2020 - 06.2021
- Assisting oral surgeons during surgery, taking vitals, and taking X-rays.
- Supported the oral surgeon in emergency situations, demonstrating quick thinking and effective problem-solving skills under pressure.
- Aided in successful surgical outcomes by accurately preparing instruments and equipment before each procedure.
- Reduced patient anxiety by explaining procedures in a clear, reassuring manner.
- Maintained a sterile operating environment, adhering to strict health and safety protocols.
Waitress
Daffodils
Bellmore, New York
01.2018 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards, even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders, while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
Pharmacy Technician
CVS
Bellmore, New York
11.2018 - 03.2020
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
Education
High school diploma -
Mepham High School
Bellmore, NY06.2018
Bachelor of Science - Sciene Technology And Society (STS)
SUNY Farmingdale
Farmingdale, NYSkills
- Office administration
- Insurance claims processing
- Dental assisting
- Team leadership
- Complex problem-solving
- Time management
- Patient relations
- Appointment scheduling
- Conflict resolution
Timeline
Receptionist Administrator
Cosmetic and Family Dental
10.2022 - 01.2024
Dental Office Manager
RGYY Dental
06.2021 - 11.2022
Oral Surgeon Assistant
Long Island oral surgery
05.2020 - 06.2021
Pharmacy Technician
CVS
11.2018 - 03.2020
Waitress
Daffodils
01.2018 - 11.2020
High school diploma -
Mepham High School
Bachelor of Science - Sciene Technology And Society (STS)
SUNY Farmingdale
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