Bryanna Valley
Tilton,NH
Summary
Detail-oriented Administrative Care Coordinator skilled in case management and documentation. Dedicated to HIPAA compliance and maintaining accurate patient records, facilitating effective communication between healthcare providers and patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Care Coordinator
OBAN Corporation
Concord, NH
03.2023 - Current
- Facilitated communication between healthcare providers and patients for effective care delivery.
- Trained new staff on best practices in care coordination and patient interaction protocols.
- Use of military software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored, tracked, and conveyed important patient information to healthcare staff/Medical Readiness NCO's to help optimize treatment planning and care delivery.
- Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
- Ensured compliance with healthcare regulations and standards, maintaining patient safety and confidentiality.
- Communicated with patients, ensuring that medical information was kept private.
- Successful communication with providers and medics to ensure all documents that are required are easily accessible to benefit the soldier.
Restaurant Server
Applebee's Grill + Bar
Hooksett, NH
01.2022 - 06.2023
- Greeted and welcomed guests, ensuring positive first impressions and efficient seating arrangements.
- Developed strategies to streamline waitlist management, improving overall efficiency during peak hours.
- Coordinated communication between front-of-house and kitchen staff to ensure timely service delivery.
- Trained new host staff in customer service standards and operational procedures for consistency.
- Managed multiple tables simultaneously, prioritizing tasks to maintain workflow efficiency.
- Maintained cleanliness and organization of dining areas in accordance with health regulations.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
Bachelor of Science - Criminal Justice
University of New Hampshire
NH05-2028
High School Diploma -
Concord High School
Concord06-2021
Skills
- Case management
- Documentation
- Organizational skills
- Documentation proficiency
- Multidisciplinary team collaboration
- Policy adherence
- Multitasking and organization
- Team collaboration
- HIPAA compliance/guidelines
- Records maintenance
Certification
- HIPAA Training - February 2026-February 2027
- OPSEC Training- February 2026-February 2027
- Antiterrorism Training- February 2026-February 2027
- Cyber Security Training- February 2026-February 2027
Timeline
Administrative Care Coordinator
OBAN Corporation
03.2023 - Current
Restaurant Server
Applebee's Grill + Bar
01.2022 - 06.2023
Bachelor of Science - Criminal Justice
University of New Hampshire
High School Diploma -
Concord High School