Bryanna Williams
Hand and Stone Massage and Facial
Chicago,IL
3
years of professional experience
I am a results driven professional with experience in therapeutic massage and sales leadership. Known for developing tailored wellness plans and training/ hiring team members, contributing to increased client retention and satisfaction rates.
I pride myself in my abilities to lead my team with a professional, respectful and understanding approach. I genuinely care about the wellbeing and success of my team and strive to create a supportive environment where everyone feels valued,heard, and motivated to do their best.
Work History
Licensed Massage Therapist
1 Year 1 Month- Provided therapeutic massages tailored to individual client needs, ensuring optimal relaxation and pain relief.
- Collaborated with team members to develop customized treatment plans based on client health history and preferences.
- Maintained accurate client records and documentation, enhancing continuity of care and service quality.
- Educated clients on post-treatment care and wellness practices, promoting long-term health benefits.
Lead Sales Associate
2 Years 9 Months- Led team to achieve monthly sales targets through effective training and motivation of staff.
- Developed and implemented strategies to enhance customer retention and satisfaction rates.
- Analyzed sales data to identify trends and optimize inventory management for increased efficiency.
- Mentored junior associates, fostering skills in product knowledge and customer service excellence.
Education
No Degree - Clinical Massage Therapy
Skills
Customer service
Decision-making
Verbal and written communication
Staff training and development
Timeline
Licensed Massage Therapist
Hand and Stone Massage and Facial
07.2025 - CurrentRead More
Lead Sales Associate
Hand and Stone Massage and Facial
11.2023 - CurrentRead More
The Soma Institute
No Degree from Clinical Massage Therapy
Read More