Bryanne Reed
Information Systems
Cumberland,RI
Summary
Highly motivated individual with over16 years of experience implementing and supporting healthcare applications. Takes pride in learning and understanding departmental workflows to design and optimize applications to meet organizational needs. Recognized for success in supporting and guiding the application team and boosting performance. Values and fosters teamwork and effective communication across IT groups.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
IS Supervisor - Ambulatory/Ancillary
Milford Regional Medical Center
4 2023 - Current
- Provides guidance and mentorship to a team of five Clinical Systems Analysts who are primarily responsible for managing applications used in Perioperative Services, Purchasing, Materials Management, Diagnostic Imaging, Cardiovascular, Outpatient Rehab, Medical Staff, Ambulatory, and the Laboratory.
- Effective communicator who actively listens to staff needs and capitalizes on their talents to motivate them to achieve their goals.
- Proactively guides the Ambulatory/Ancillary team by anticipating future needs for effective preparation and planning.
- Committed to service excellence and focuses on providing the best possible IT solutions to stakeholders with dignity, compassion, and respect.
- Primary application support analyst for Responder5 Nurse Call, RL Solutions, Ascom Unite, CPACS, and eICU.
- Coordinates and maintains monthly windows patching schedules for critical and ancillary applications.
- Maintains compliance with company policies, objectives, and communication goals.
IS Supervisor - Clinical Informatics
Milford Regional Medical Center
2021.08 - 2023.04
- Provided guidance and mentorship to a team of three Clinical Systems Analysts who were responsible for managing applications used by the Emergency Department, Perioperative Services, Maternity, Case Management, and Inpatient Services.
- Primary support analyst for MEDITECH Expanse Patient Care System (PCS), Emergency Department Management (EDM), Surgical Services (SUR), Labor & Delivery (LD), Order Management (OM), Responder5 Nurse Call, Ascom Unite, RL Solutions, Medisolv eQCMs, and eICU.
- Regularly provided off hours on-call and downtime support.
- Developed a fresh onboarding procedure and handbook for new hire employees in the Information Systems department.
Clinical Systems Analyst
Milford Regional Medical Center
2013.01 - 2021.08
- MEDITECH Expanse Implementation Team Lead for the Patient Care System (PCS), Emergency Department Management (EDM), and Labor & Delivery (LD) applications.
- Project leader for several projects and system wide upgrades, including but not limited to: MEDITECH Expanse, GE Connect, eICU, RL Solutions, Medisolv, Responder5, and Clinical Smartphones.
- Advised hospital leadership on technology and process improvement while clearly communicating challenges and progress
- Implemented additional features and systems for hospital departments including: nursing (inpatient, emergency, & maternity), inpatient rehab, quality, risk, and lab.
- Regularly collaborated with IS peers in the Networking, Sys Admin, Tech, and Interoperability groups to maintain, update, and optimize applications.
Consultant
Cornerstone Advisors
2010.09 - 2012.12
- Developed materials to define and track projects throughout their lifecycle.
- Evaluated system setup and administered end-user competency tests to identify educational needs in a MEDITECH Magic hospital.
- Implemented a new change management process and support structure in an acute care facility.
- Supported MEDITECH Magic priority pack updates.
- Assisted in the implementation and optimization of MEDITECH Magic applications, including RXM, V2 Allergies, EPS, OM, CPOE, NUR, and PDoc.
- Created training materials and conducted super-user and end-user training
Client/Server Patient Care Systems Applications Specialist
MEDITECH
2008.04 - 2010.10
- Responsible for implementing PCS and BMV in 15 community hospitals including 10 Client Server customers
- Provided superior customer service and helped troubleshoot application software issues
- Worked as a team with programming analysts to resolve any technical issues
- Worked closely with supervisory and management staff to develop and conduct in-house workshops highlighting the newest functionality and enhancements
- Created online documentation for both customers and MEDITECH staff on the PCS Product Resource website
- Frequently travel directly to customers for week long on-site training.
Registrar, Admissions Bed Placement Coordinator
Caritas Norwood Hospital
2007.01 - 2009.03
Education
Business Administration
Fitchburg State University
Fitchburg, MA 2005.09 - 2006.06
Associates - Business Administration
Dean College
Franklin, MA 2006.09 - 2007.06
Skills
Project Management
IT Application Management
Workflow Development & Optimization
Technical Documentation Creation
MEDITECH Applications: PCS, EDM, SUR, LD, MAR/BMV, TAR, MIS, PDoc/PCM, OM
GE: CPN/Connect, MUSE
Responder5 Nurse Call
RL Solutions
EICU
Clinical Smartphones
Medisolv/Encor
Change Healthcare CPACS
Training & Education
Timeline
IS Supervisor - Clinical Informatics
Milford Regional Medical Center
2021.08 - 2023.04
Clinical Systems Analyst
Milford Regional Medical Center
2013.01 - 2021.08
Consultant
Cornerstone Advisors
2010.09 - 2012.12
Client/Server Patient Care Systems Applications Specialist
MEDITECH
2008.04 - 2010.10
Registrar, Admissions Bed Placement Coordinator
Caritas Norwood Hospital
2007.01 - 2009.03
Associates - Business Administration
Dean College
2006.09 - 2007.06
Business Administration
Fitchburg State University
2005.09 - 2006.06
IS Supervisor - Ambulatory/Ancillary
Milford Regional Medical Center
4 2023 - Current
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