Bryanny Rojas
Doral,FL
Summary
Dedicated costumer service with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Costumer Services
MacDonalds
05.2019 - 11.2019
- My experience at McDonald's not only included managing checkouts, but also providing exceptional service to customers, ensuring a positive restaurant experience.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
Cashier
Sport Action
11.2019 - 03.2020
- In retail, I held customer service roles in clothing stores, where I not only facilitated transactions as a cashier, but also advised customers on their fashion choices, thus strengthening my personalized customer service skills.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Teacher
Downtown Doral Charter Elementary School
08.2020 - 06.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- My ability to adapt to different work environments is evident in my role as a school teacher, where I was not only responsible for the education of young children, but also for their general well-being.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Warehouse Worker
Lulu Candle
06.2021 - 12.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
Front Desk Receptionist
Lash Beauty
01.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL06.2019
Skills
- Customer Service
- Oral and Writing Communication
- Team Collaboration
- Problem Solving
- Work Prioritization
- Fast worker
Timeline
Front Desk Receptionist
Lash Beauty
01.2022 - 12.2023
Warehouse Worker
Lulu Candle
06.2021 - 12.2021
Teacher
Downtown Doral Charter Elementary School
08.2020 - 06.2021
Cashier
Sport Action
11.2019 - 03.2020
Costumer Services
MacDonalds
05.2019 - 11.2019
High School Diploma -
Ronald W. Reagan/Doral Senior High School
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