Bryant Borbua
Doral,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
I am self-motivated & bring extensive background in transcription and supervisor roles within commercial settings. Highly-knowledgeable individual who employs strong work ethic, strict adherence to confidentiality and in-depth understanding of legal terminology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Captioning Agent
Alorica - Panamá, Panamá
03.2022 - 03.2023
- A captioning agent, also known as a live captioner or a realtime captioner, is a professional who provides live captioning services for events, broadcasts, or other situations where real-time transcription is needed
- Captioning agents use a specialized stenographic machine to type out what is being said in real-time, creating captions that appear on a screen or display in sync with the audio or video content being presented
- The role of a captioning agent is to accurately and efficiently transcribe the spoken word into written text
- This can be a challenging task, as the captioning agent must be able to listen to the spoken word, interpret the message, and quickly type out the text with minimal errors
- To accomplish this, captioning agents use a specialized stenographic machine that is designed to enable them to type rapidly and accurately
- Alternatively
- This service can be and was done by speaking into a microphone that would convert the agents' spoken words into on screen text that would then be reflected on the users screen so they can read along with the conversation.
Digital Marketing Intern
TroisTV - Panamá, Panamá
03.2017 - 08.2019
- Responsible for managing social media accounts, including creating and scheduling posts, responding to comments and messages, and analyzing social media metrics
- Helped with conducting market research by conducting surveys, analyzing industry trends, and researching competitor activity
- Helped with creating blog posts, articles, and other types of content for the company website and social media channels
- Assisted with creating and executing email marketing campaigns, including creating email templates, scheduling emails, and analyzing campaign performance
- Provide administrative support: Digital marketing interns may provide administrative support, such as scheduling meetings, organizing files, and assisting with other tasks as needed.
Sales Representative
SITEL - Panamá, Provincia de Panamá
11.2015 - 02.2017
- I was in charge of selling services and products to customers who would call in
- I took part in the GetARoom project which focused primarily on selling hotel rooms to clients who were looking for international bookings be it for business or vacation matters
- My position involved searching for associated hotel & motel chains that met their preferences and this would include searching the surrounding areas to see if their needs for resources and entertainment could be met there
- All done online while on call with the client, I would then be able to make the reservation of this space with their permission and would be given access to their private payment methods to complete the transaction myself & give them their reservation code.
Education
Bachelor of Science - Computing & Science
Instituto Cultural
C. Las Acacias 19-B, San Miguelito, Panama06.2015
Skills
- Social Media Management
- Bilingual
- Video Production
- Proofreading
- Transcription
- Languages
- Customer Service
- Editing
- Microsoft Office Basics
- Real-Time Captioning
- Speech Recognition
- Basic Computer Skills
Certification
- CRC - Certified Realtime Captioner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Captioning Agent
Alorica - Panamá, Panamá
03.2022 - 03.2023
Digital Marketing Intern
TroisTV - Panamá, Panamá
03.2017 - 08.2019
Sales Representative
SITEL - Panamá, Provincia de Panamá
11.2015 - 02.2017
Bachelor of Science - Computing & Science
Instituto Cultural
- CRC - Certified Realtime Captioner
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