Bryant Dugger
Fayetteville,AR
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
9
9
years of professional experience
Work History
Manager II, Brokerage
J.B. Hunt Transport Services, Inc
Lowell, Arkansas
11.2019 - Current
- Previous positions: Capacity Procurement Rep > Sr Capacity Procurement Rep > Manager I
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- 2+ years managing teams focused on servicing eCommerce customers.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Carrier Sales Manager
3 Rivers Logistics, Inc
Johnson, Arkansas
12.2017 - 11.2019
- Maintain professionalism and decisiveness in high stress environment
- Calculate and analyze branch revenue and margins to compare against industry competition
- Conduct interviews to assess the potential of prospective hires
- Analyze seasonal market pricing shifts to ensure maximum profitability.
Senior Logistics Coordinator
PAM Transport
Tontitown, Arkansas
06.2015 - 12.2017
- Developed and implemented strategies to ensure cost-effective, efficient and timely delivery of goods.
- Provided guidance to junior logistics staff on operational issues such as shipment scheduling and tracking.
- Resolved disputes between customers and carriers relating to delivery delays or damaged goods.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
Education
Bachelor of Science - Biology
Arkansas State University
Jonesboro, AR01.2012
Skills
- Operations Management
- Performance Evaluations
- Team Leadership
- Strategic Planning
Accomplishments
- People & Mentorship Initiative Lead
- 1 of 2 managers in brokerage to receive a 95%+ approval rating from employees
- Key contributor to back to back branch of the year awards
Timeline
Manager II, Brokerage
J.B. Hunt Transport Services, Inc
11.2019 - Current
Carrier Sales Manager
3 Rivers Logistics, Inc
12.2017 - 11.2019
Senior Logistics Coordinator
PAM Transport
06.2015 - 12.2017
Bachelor of Science - Biology
Arkansas State University
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