James Buzzard
Supply Chain Management / Customer Relations / Sales
Cave Springs,AR
Summary
People focused, analytical and result-oriented supply chain professional with 10 years of experience optimizing efficiencies and enhancing profitability through strategic process improvements while collaborating with internal and external stakeholders to provide solutions for our customers.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Manager II Brokerage/Customer Experience
J.B. Hunt Transport, Inc.
Lowell, AR
10.2023 - Current
- Manage a $20M P&L within our ICS division
- Lead a team of 5 who professionals who help deliver best in class service to one of the largest food distributors in the U.S.
- Work closely with our customers, sales, and senior leadership to ensure all parties are growing and meeting expectations
Client Manager III (Highway)
J.B. Hunt Transport, Inc.
09.2022 - 10.2023
- Worked as the main POC for multiple national accounts as a bridge between sales, ops, and pricing
- Developed strong relationships across multiple business segments to drive growth and customer satisfaction
- Conducted onsite meetings with customers to gain a better understanding of their needs and help us implement a customized, strategic solution tailored to their needs
Pricing Analyst II
J.B. Hunt Transport, Inc.
05.2020 - 09.2022
- Evaluated opportunities for new and current customers, while analyzing potential market growth
- Worked closely with sales, ops, and CE to develop effective and competitive bid strategies
- Grew top account revenue by 43% while growing Northeast regional revenue as a whole by 49% YoY
- 2022 Q1 Pricing Pillar Award
Sr. Capacity Procurement Representative (Amazon)
J.B. Hunt Transport, Inc.
12.2018 - 05.2020
- Responsible for managing and growing Amazon’s largest, most profitable business segment (Heavy Bulky)
- Worked collaboratively with internal and external team members to provide strategies and solutions for Amazon’s transportation network
- In direct contact with Amazon and dedicated carrier partners daily negotiating pricing and rates to drive growth and profitability
- Awarded J.B. Hunt ACT Award (Feb. 2019)
Capacity Procurement Representative (Amazon)
J.B. Hunt Transport, Inc.
01.2017 - 12.2018
- Responsible for managing and growing Amazon’s largest, most profitable business segment (Heavy Bulky)
- Worked collaboratively with internal and external team members to provide strategies and solutions for Amazon’s transportation network
- In direct contact with Amazon and dedicated carrier partners daily negotiating pricing and rates to drive growth and profitability
Education
Bachelor of Science - Supply Chain Management, Information Systems
University of Arkansas, Sam M. Walton College of Business
Fayetteville, Arkansas 08.2013 - 12.2016
Skills
Team leadership
Operations management
Strategic planning
Negotiation
MS Office
Time management
Customer service
Leadership
Ascend Leadership
Transformational Leadership
Leaders 201
Accomplishments
J.B. Hunt ACT Award (Feb. 2019)
J.B. Hunt Q1 Pricing Pillar Award (April 2022)
Timeline
Manager II Brokerage/Customer Experience
J.B. Hunt Transport, Inc.
10.2023 - Current
Client Manager III (Highway)
J.B. Hunt Transport, Inc.
09.2022 - 10.2023
Pricing Analyst II
J.B. Hunt Transport, Inc.
05.2020 - 09.2022
Sr. Capacity Procurement Representative (Amazon)
J.B. Hunt Transport, Inc.
12.2018 - 05.2020
Capacity Procurement Representative (Amazon)
J.B. Hunt Transport, Inc.
01.2017 - 12.2018
Bachelor of Science - Supply Chain Management, Information Systems
University of Arkansas, Sam M. Walton College of Business
08.2013 - 12.2016
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