Bryant Madden
Grain Valley,MO
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. I am results-driven with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
Nutritionist
Supplement Superstores
Blue Springs, MO
11.2022 - Current
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Analyzed food labels to help clients make informed decisions about what they eat.
- Created educational materials for clients on topics such as diet, exercise and food safety.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Provided guidance on how to shop for nutritious foods within a budget.
- Monitored patients' progress towards meeting health goals through regular follow-up visits.
- Provided education on healthy eating habits, food selection and preparation.
- Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
Mowing Crew Leader
Barefoot Lawncare
Blue Springs, MO
07.2022 - 11.2022
- Kept lawns attractive and healthy with regular mowing and watering
- Maintained good customer relations, tactfully resolving problems
- Controlled growth of unwanted weeds with manual removal and chemical applications
- Used wide range of gardening tools and equipment
- Reported equipment issues and maintenance requirements promptly to supervisor
- Discarded sticks, trash and leaf debris to maintain landscaping
- Cleared out unattractive undergrowth at tree lines and fence rows
- Monitored progress of jobs to ensure quality standards were met.
- Communicated with clients regarding project status updates and changes.
Roofing Salesperson
Triad inc.
Blue springs, Missouri
05.2022 - 07.2022
- Overcame objections with successful product demonstrations and persuasive communication skills
- Determined customers' needs based on sales calls and face-to-face meetings
- Responded quickly to customer concerns or requests within target timeframes
- Improved existing account profitability by reviewing opportunities, identifying key personnel and building strong connections
- Remained up to date on current offerings and company processes
- Called on active and dormant accounts to offer new products and services
- Provided continued customer support after closing sales
Fast Food Manager
Chick-fil-a
Blue Springs, MO
08.2018 - 05.2022
- Enhanced business with continuous improvement in team training, guest engagement, and marketing strategy
- Protected restaurant profits with good security protocols, supply management strategies, and team scheduling expertise
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Investigated and resolved complaints regarding food quality, service, and accommodations
- Met strict quality standards, continuously monitoring food handling and safety
- Counted cash and receipts and completed bank deposits
Lawn Maintenance Laborer
Madden Lawn & Landscaping
Grain Valley, Mo
03.2017 - 08.2018
- Maintained attractive and healthy lawns with regular mowing and watering
- Achieved good customer relations, tactfully resolving problems
- Improved shape and growth of trees, shrubs, and flowers with trimming
- Elevated look of yards and gardens with decorative stones and ornaments
- Avoided damage to landscaping with safe operation of lawnmowers, trimmers and other equipment
Education
Highschool Diploma -
Grain Valley Highschool
Grain Valley, MO05.2020
Skills
- Customer loyalty
- Complaint resolution
- Customer engagement
- Shift management
- Employee training
- Analytical thinking
- Social perceptiveness
- Great communication
- Problem-solving
- Nutritional assessment
- Customer service
- Effective communication
- Team collaboration
- Research analysis
- Problem solving
- Body composition analysis
Timeline
Nutritionist
Supplement Superstores
11.2022 - Current
Mowing Crew Leader
Barefoot Lawncare
07.2022 - 11.2022
Roofing Salesperson
Triad inc.
05.2022 - 07.2022
Fast Food Manager
Chick-fil-a
08.2018 - 05.2022
Lawn Maintenance Laborer
Madden Lawn & Landscaping
03.2017 - 08.2018
Highschool Diploma -
Grain Valley Highschool