Bryant Ramirez
Middletown
Summary
Dynamic service leader with proven expertise in customer service, team leadership, and operational management. Adept at training staff and ensuring compliance with safety standards, contributing to enhanced customer satisfaction and efficient operations.
Overview
4
4
years of professional experience
Work History
Athlete
Nike
Central Valley
04.2025 - Current
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store locations.
- Monitored inventory levels and adjusted orders accordingly.
- Processed stock orders using inventory management systems.
Service Leader
Chipotle
Middletown
05.2024 - 04.2025
- Supervised daily food preparation and service operations in a fast-paced environment.
- Trained new staff on food safety standards and customer service protocols.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Performed regular maintenance checks on kitchen equipment.
Lead
Wingstop
Middletown
08.2022 - 06.2023
- Managed daily restaurant operations and staff schedules efficiently.
- Trained and supervised staff in customer service and food handling standards.
- Ensured compliance with health and safety regulations during food preparation.
- Coordinated inventory management and supply ordering processes effectively.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Associate of Science - Computer Science
Orange County Community College
Middletown, NY05-2026
High School Diploma -
Middletown High School
Middletown, NY01-2023
Skills
- Customer service
- Team leadership
- Organization and record keeping
- Willingness to learn
- Adaptability and flexibility
- Inventory management
- Technical support
- Effective communication
- Coaching and mentoring
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Athlete
Nike
04.2025 - Current
Service Leader
Chipotle
05.2024 - 04.2025
Lead
Wingstop
08.2022 - 06.2023
Associate of Science - Computer Science
Orange County Community College
High School Diploma -
Middletown High School