Bryce Abbott
Los Angeles,CA
Summary
Customer-focused professional with practiced expertise selling technical solutions in business-to-business environments. Researches and understands complex and system-wide customer needs and proposes and explains optimum solutions. Builds lasting and mutually beneficial relationships with key customers.
Overview
6
6
years of professional experience
Work History
Solutions Engineer
Heartland Payment Systems
Los Angeles, CA
02.2024 - Current
- Served as a liaison between engineering staff and sales team members throughout the development process.
- Tracked competitor activities such as pricing changes, new product releases.
- Developed and delivered technical presentations to prospects, customers, and internal teams.
- Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
- Demonstrate ability to understand complex customer requirements and translate them into effective solutions
ADP Services Consultant
ADP
Los Ang, CA
09.2018 - 03.2019
- Conducted training sessions on proper usage of ADP services for end-users.
- Documented common problems faced by customers and provided recommendations for resolution.
- Interfaced with external vendors to ensure smooth delivery of hardware and software components required for implementations or upgrades.
- Participated in team meetings, brainstorming sessions and other knowledge sharing activities.
Education
Associate of Technology -
CourseCareers
Atlanta, GA11-2022
Bachelor of Science - Criminology
California State University - Northridge
Northridge, CA05-2021
Skills
- Account Servicing
- Compliance reviews
- Market Trends
- Sales closing
- Presentation Skills
- Sales process engineering
Timeline
Solutions Engineer
Heartland Payment Systems
02.2024 - Current
ADP Services Consultant
ADP
09.2018 - 03.2019
Associate of Technology -
CourseCareers
Bachelor of Science - Criminology
California State University - Northridge
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