Bryce Berrie
Winter Haven,USA
Summary
Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment. Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting. Hardworking Roofer who is dependable and reliable. Motivated to get along well with others and exceed expectations. Roofing Laborer familiar with resource allocation and production methods.Merchandiser with expertise in planogram design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales. Merchandiser who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge. Experienced Retail Merchandiser versed in using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage. Organized Retail Merchandiser successful at maximizing profitability by verifying that product supplies are proportionate to consumer demands. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Seasoned customer service specialist with background in providing advice on diverse customer situations. Exceptional Manager dedicated to employee development. Results-oriented Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Manager who specializes in quality service, customer retention, productivity and team management. High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching. Devoted Manager who sustains the highest level of customer service through efficient team and customer account management. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
McDonalds
Winter Haven, FL, USA
01.2009 - 12.2009
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Promptly reported complaints to a member of the management team.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Resolved guest complaints promptly and professionally.
- Served orders to customers at windows, counters and tables.
- Cut and chopped food items and cooked on a grill or in fryers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Accurately measured ingredients required for specific food items.
- Prepared and served beverages such as coffee, tea and fountain drinks.
- Properly portioned and packaged take-out foods for customers.
- Quickly and efficiently processed payments and made accurate change.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
- Assisted management with monthly inventory control and weekly stock ordering.
- Quickly unloaded product shipments and stocked freezers.
Environmental Services, Housekeeping
Winter Haven Hospital
Winter Haven, FL, USA
06.2009 - 08.2012
- Prepared patient rooms prior to their arrival.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Cleaned and organized patients' living quarters.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Cleaned the rooms of patients on a daily basis.
Central Supply Tech
Winter Haven Hospital
Winter Haven, FL, USA
05.2014 - 10.2015
- Managed the purchasing process for the entire department.
- Organized and located inventory and updated store spreadsheets.
- Aided the buyer in assortment and category planning.
- Printed various labels and tags for all merchandise.
Stock Merchandiser
Coca Cola Beverages Florida
FL, USA
08.2015 - 03.2016
- Displayed the appropriate signage for products and sales promotions.
- Designed displays to make the store experience interactive and engaging.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Organized and located inventory and updated store spreadsheets.
- Selected merchandise based on the most favorable price and quality.
- Aided the buyer in assortment and category planning.
- Assisted in gathering and moving materials and equipment for the assigned displays.
- Built effective relationships with each store to develop superior customer satisfaction.
- Effectively communicated and coordinated execution of the planogram with store management.
- Provided feedback on competitor activities and best practices.
- Printed various labels and tags for all merchandise.
Stock Merchandiser
Bernie Little Distributors
FL, USA
05.2014 - 10.2015
- Displayed the appropriate signage for products and sales promotions.
- Designed displays to make the store experience interactive and engaging.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Organized and located inventory and updated store spreadsheets.
- Selected merchandise based on the most favorable price and quality.
- Aided the buyer in assortment and category planning.
- Assisted in gathering and moving materials and equipment for the assigned displays.
- Built effective relationships with each store to develop superior customer satisfaction.
- Effectively communicated and coordinated execution of the planogram with store management.
- Provided feedback on competitor activities and best practices.
- Printed various labels and tags for all merchandise.
Stock Merchandiser
7up/Snapple Group
Clermont, FL, USA
05.2014 - 10.2015
- Displayed the appropriate signage for products and sales promotions.
- Designed displays to make the store experience interactive and engaging.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Organized and located inventory and updated store spreadsheets.
- Selected merchandise based on the most favorable price and quality.
- Aided the buyer in assortment and category planning.
- Assisted in gathering and moving materials and equipment for the assigned displays.
- Built effective relationships with each store to develop superior customer satisfaction.
- Effectively communicated and coordinated execution of the planogram with store management.
- Provided feedback on competitor activities and best practices.
- Printed various labels and tags for all merchandise.
Roofer
Clarks Roofing Inc.
FL, USA
01.2012 - 12.2012
- Consistently produced results below estimated costs.
- Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof.
- Overlapped successive layers of roofing material, determining distance of overlap using chalkline, gauge on shingling hatchet and lines on shingles.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Cemented and nailed flashing strips of over joints to make them watertight.
- Used waterproof sheet materials including modified plastics, elastomeric, and other asphaltic compositions.
- Maintained knowledge of single ply and built-up service and repair.
- Participated in all phases and types of commercial roofing.
- Resolved both technical and contractual issues in constructive, positive manner.
- Produced time and cost estimates for change orders.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Cleaned and maintained roofing systems.
- Repaired and replaced all types of roof membrane, sub roofing, sheathing and base materials.
- Maintained and repaired roofing tools and equipment.
- Worked safely and effectively at heights, with toxic materials and fumes, on slippery and uneven surfaces and in extreme weather conditions.
- Motivated field crew to uphold the highest levels of productivity, safety and quality.
- Verified all material deliveries, checking for accuracy and maintaining consistent inventory levels.
Shift Manager
Zaxby's Chicken Fingers & Buffalo Wings
Winter Haven, FL, USA
01.2012 - 12.2012
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Promptly reported complaints to a member of the management team.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Resolved guest complaints promptly and professionally.
- Served orders to customers at windows, counters and tables.
- Cut and chopped food items and cooked on a grill or in fryers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Accurately measured ingredients required for specific food items.
- Prepared and served beverages such as coffee, tea and fountain drinks.
- Properly portioned and packaged take-out foods for customers.
- Quickly and efficiently processed payments and made accurate change.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
- Assisted management with monthly inventory control and weekly stock ordering.
- Quickly unloaded product shipments and stocked freezers.
Team Lead
WFF Facilities
- Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
- Polished furniture and metal fixtures.
- Gathered and emptied trash and recycling bins.
- Dusted and mopped all hard surfaces.
- Cleaned Venetian blinds, including washing and vacuuming them.
- Scraped gum off of hard surfaces and carpet.
- Set up and took down chairs and tables.
- Wet mopped and spot mopped public corridors, washrooms and classrooms.
- Notified building managers about needed repairs and replacement equipment.
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
- Emptied all trash cans and replaced liners.
Granite Installer
B&b Granite
Winter Haven, FL
08.2017 - 03.2018
- Installed granite countertops with precision, ensuring quality and alignment.
- Assisted in measuring and cutting materials to meet project specifications.
- Collaborated with team members to transport heavy granite slabs safely.
- Maintained tools and equipment, promoting optimal functionality and safety standards.
Cultivation Technician
Grow Healthy
Lake Wales, FL
05.2018 - 03.2021
- Operated cultivation equipment to ensure optimal plant growth and health.
- Monitored environmental conditions to maintain ideal settings for plant development.
- Assisted in planting, pruning, and harvesting crops according to established protocols.
- Implemented pest management strategies to protect crops from infestations.
Warehouse Forklift Operator
FedEx Freight
Orlando, FL
03.2021 - 01.2022
- Operated forklifts to transport materials efficiently within warehouse settings.
- Conducted regular safety checks on equipment to ensure compliance with safety protocols.
- Assisted in inventory management by accurately tracking and organizing stock levels.
- Loaded and unloaded shipments, ensuring proper handling of goods to minimize damage.
Assistant Manager
El Car Wash
Avon Park, FL
03.2022 - Current
- Assisted in developing and implementing operational strategies for improved efficiency.
- Coordinated team schedules to optimize resource allocation and productivity.
- Conducted training sessions for new staff on company policies and procedures.
- Analyzed customer feedback to identify areas for service improvement.
Education
High School Diploma -
Winter Haven Senior High
Winter Haven, FL05.2013
Skills
- Conflict resolution techniques
- Team management
- Meticulous attention to detail
- Persuasive
- Skilled multi-tasker
- Deadline-oriented
- Training and development
- Client relations specialist
Locations
- Lakeland, FL
- Winter Haven, FL
- Dundee, FL
- Clermont, FL
Timeline
Assistant Manager
El Car Wash
03.2022 - Current
Warehouse Forklift Operator
FedEx Freight
03.2021 - 01.2022
Cultivation Technician
Grow Healthy
05.2018 - 03.2021
Granite Installer
B&b Granite
08.2017 - 03.2018
Stock Merchandiser
Coca Cola Beverages Florida
08.2015 - 03.2016
Central Supply Tech
Winter Haven Hospital
05.2014 - 10.2015
Stock Merchandiser
Bernie Little Distributors
05.2014 - 10.2015
Stock Merchandiser
7up/Snapple Group
05.2014 - 10.2015
Roofer
Clarks Roofing Inc.
01.2012 - 12.2012
Shift Manager
Zaxby's Chicken Fingers & Buffalo Wings
01.2012 - 12.2012
Environmental Services, Housekeeping
Winter Haven Hospital
06.2009 - 08.2012
Shift Manager
McDonalds
01.2009 - 12.2009
High School Diploma -
Winter Haven Senior High
Team Lead
WFF Facilities