Guest-focused professional with experience in customer service, active listening, and quick problem solving. Known for clear communication, attention to detail, and efficient handling of guest needs.
Overview
3
3
years of professional experience
Work History
Business Development Center Agent
Loveland Ford
Loveland, Colorado
10.2025 - Current
Coordinated guest check-ins and aligned timing with team needs to streamline service delivery.
Enhanced guest satisfaction by swiftly resolving concerns and ensuring positive service interactions.
Conducted survey calls and followed up to reinforce positive guest experiences.
Guided guests to appropriate departments for assistance.
Executed various tasks assigned by management to support operations.
Team Member
Blocky's Eatery
Loveland, Colorado
04.2024 - 12.2025
Welcomed guests with friendly greeting, enhancing customer experience.
Recorded guest orders accurately and promptly, ensuring efficient service.
Prepared food items according to service standards
Executed opening and closing procedures, maintaining smooth restaurant operations.
Porter
Loveland Ford
Loveland, Colorado
01.2025 - 10.2025
Greeted guests and directed them to their designated locations, ensuring a welcoming experience.
Organized service drive for efficient navigation, enhancing guest accessibility.
Organized and parked vehicles in service lot to optimize space.
Maintained cleanliness and order of service shop workspace, supporting operational readiness.