Bryce Cappiello

Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.

• Maintained clean and organized store environment, enhancing overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Process customer purchases accurately and efficiently using a point-of-sale (POS) system
• Provide product information and answer customer inquiries regarding pricing, promotions, and product availability
• Achieved consistently high levels of customer satisfaction through friendly and efficient service, resulting in positive customer feedback and increased customer loyalty
• Successfully promoted and upsold additional products or services, contributing to increased sales revenue and achieving personal sales targets
• Proactively resolved customer issues and complaints, ensuring customer satisfaction and minimizing escalations to management.

• Consistently provided excellent customer service, resulting in positive feedback and increased customer satisfaction
• Developed strong product knowledge, enabling effective upselling and cross-selling to enhance the overall dining experience
• Handled cash transactions, ensuring correct change and accurate recording of sales
• Collaborated with kitchen and serving staff to ensure smooth order flow and timely delivery of food
• Greeted and welcomed customers, providing a friendly and engaging demeanor.