Professional with proven results in different industries. Years of experience running routes and in home services.
Overview
10
10
years of professional experience
Work History
Installation Manager
Renewal By Anderson
03.2022 - 11.2025
Measured windows and doors accurately while managing customer and installation expectations, resulting in a high NPS score.
Confirmed itemized order receipts, determined necessary materials, and ensured suitable equipment for successful installations.
Managed installation scope of work and generated invoices for contractor compensation.
Identified and implemented best practices and standard operating procedures for efficiency
Conducted job site visits to ensure compliance with RBA standards
Ensured compliance with county permitting requirements for installation.
Lead Installer
Renewal By Anderson
06.2019 - 07.2021
Ensured excellent customer service, communication, and accurate door and window installations to meet RBA standard, resulting in a consistently high Net Promoter Score (NPS).
Performed post-installation inspections, ensuring the insulation team's work met RBA standards and maintained a high first-time completion accuracy.
Maintained a safe, accident-free job site by conducting regular inventory checks of materials, tools, and equipment, and leading installers to apply LWSP and safe equipment and PPE use practices.
Route Manager
Orkin Pest Control
05.2016 - 01.2017
Managed, sold, and serviced Telluride and surrounding areas for customer pest control needs, resulting in Telluride being #1 out of 13 branch routes in new sales, first-time completion, and customer satisfaction.
Analyzed data from past routes in order to optimize future routes for increased efficiency.
Monitored inventory levels in order to anticipate customer needs and adjust routes accordingly.
Completed routine service calls to resolve customers' issues and maximize satisfaction.