Bryce Cottage
Austin
Summary
Proven track record in transportation and customer service, exemplified by a clean driving record and exceptional teamwork abilities honed at CapMetro and Domino’s Pizza. Expert in vehicle inspection and defensive driving, ensuring safety and fuel efficiency. Excelled in creating positive environments and resolving conflicts, significantly enhancing passenger and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bus Operator
CapMetro
05.2023 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
School Bus Driver
Alpha School Bus
06.2019 - 09.2021
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Deckhand
Shoreline Sightseeing
06.2019 - 08.2019
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Communicated clearly, concisely and politely with passengers and crew members.
Customer Service Representative
Domino’s Pizza
09.2017 - 07.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate Liberal Arts - Multimedia
Olive Harvey College
Chicago, IL05.2019
Skills
- Clean Driving Record
- Vehicle Inspection
- Fuel Efficiency
- Defensive Driving
Timeline
Bus Operator
CapMetro
05.2023 - Current
School Bus Driver
Alpha School Bus
06.2019 - 09.2021
Deckhand
Shoreline Sightseeing
06.2019 - 08.2019
Customer Service Representative
Domino’s Pizza
09.2017 - 07.2018
Associate Liberal Arts - Multimedia
Olive Harvey College
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