Bryce Deatherage
Fairview Heights,IL
Overview
2
2
years of professional experience
Work History
Team Trainer
Taco Bell
Caseyville, Illinois
01.2025 - Current
- Mentored crew members to elevate performance and develop essential skills.
- Trained employees in diverse roles to ensure comprehensive coverage.
- Delivered constructive feedback and coaching, strengthening employee capabilities.
- Guided team members on best practices for customer service excellence.
- Fostered a motivational atmosphere, driving team growth and enhancing collaboration.
- Assisted in mastering menu items and preparation techniques for improved service quality.
Freelance Event Facilitator
Self-employeed
Fairview Heights, Illinois
06.2024 - Current
- Coordinated events from concept through execution, enhancing client engagement and satisfaction.
- Led interactive sessions for groups of 4–8 participants.
- Facilitated collaborative problem-solving while ensuring an engaging atmosphere.
- Tailored experiences based on client preferences, ensuring personalized and impactful interactions. and stories based on client preferences and skill levels.
- Adapted quickly to player decisions, improvising scenarios without losing organization.
- Scheduled appointments and meetings for clients to ensure timely service, bookings, and client communications throughout the process.
- Oversaw client payments for both recurring and one-time events.
- Cultivated loyal client base through consistent delivery of exceptional service and memorable experiences.
Education
High School Diploma -
Belleville East High School
Belleville05-2024
Skills
- Customer service excellence
- Employee training and development
- Cross-training strategies
- Event coordination
- Team collaboration
- Problem solving
- Time management
Timeline
Team Trainer
Taco Bell
01.2025 - Current
Freelance Event Facilitator
Self-employeed
06.2024 - Current
High School Diploma -
Belleville East High School