Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Owner/Operator
Coast 2 Coast Polishing
Apopka, FL
01.2018 - Current
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Identified potential risks associated with operations in order to minimize liabilities.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Developed business plan and budget to maximize profitability.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Technician
PCPI Services
Oviedo, FL
04.2021 - 09.2021
Analyzed data collected from moisture meters and other instruments used during restorations in order to determine if additional steps were needed.
Conducted on-site surveys to assess damage and develop restoration plans.
Removed damaged materials from sites using appropriate tools and techniques.
Ensured all waste material was disposed of properly according to local regulations.
Created detailed reports outlining project progress, costs, timelines, and any changes that occurred throughout the process.
Adhered strictly to safety guidelines set forth by OSHA while working on job sites.
Utilized specialized equipment such as dehumidifiers and air scrubbers to reduce moisture levels in affected areas.
Maintained a clean workspace at all times while adhering to company policies related to proper storage of hazardous materials.
Technician
BELFOR Property Restoration
Orlando, FL
06.2017 - 03.2021
Analyzed data collected from moisture meters and other instruments used during restorations in order to determine if additional steps were needed.
Conducted on-site surveys to assess damage and develop restoration plans.
Removed damaged materials from sites using appropriate tools and techniques.
Managed multiple restoration projects simultaneously while ensuring safety protocols were followed at all times.
Implemented preventative measures designed to minimize further damage due to water or fire incidents.
Managed large scale losses, while providing detailed paper work of each job
Package Handler
UPS
Longwood, FL
08.2016 - 01.2017
Participated in regular safety meetings and training sessions.
Collaborated with team members on tasks such as sorting mail into designated bins.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Stacked boxes onto pallets in an efficient manner.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Ensured compliance with postal regulations regarding hazardous materials handling.
Education
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL
06-2016
Skills
Multi-Task Management
Positive and professional
Documentation And Reporting
Business Planning
Excellent Communication
Detail Oriented
Project management abilities
Customer Service and Engagement
Affiliations
Anything related to the ocean. I have several reef tanks in my home
Going to concerts with friends and family
Watching Professional sports
Accomplishments
Teaching myself different skills that I turned into businesses
Certification
IICRC Water Damage Restoration
IICRC Fire & Smoke Restoration
IICRC Applied Microbial Remediation
IICRC Applied Structural Drying
References
References available upon request.
Timeline
Technician
PCPI Services
04.2021 - 09.2021
Owner/Operator
Coast 2 Coast Polishing
01.2018 - Current
Technician
BELFOR Property Restoration
06.2017 - 03.2021
Package Handler
UPS
08.2016 - 01.2017
High School Diploma -
Lake Brantley High School
IICRC Water Damage Restoration
IICRC Fire & Smoke Restoration
IICRC Applied Microbial Remediation
IICRC Applied Structural Drying
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