Bryce Fleming
Kissimmee FL,FL
Summary
Dynamic Guest Services Representative at Andy Frain, recognized for exceptional customer-focused service and a strong ability to build rapport. Demonstrated excellence in problem-solving and maintaining a safe, clean environment, consistently achieving high customer satisfaction through proactive engagement and attention to detail. Experienced with delivering exceptional guest service and ensuring welcoming environment. Utilizes strong interpersonal and conflict resolution skills to enhance guest satisfaction. Track record of maintaining high standards of service and fostering positive guest interactions with solid background in providing excellent guest service and operational support. Successfully contributed to smooth operations and enhanced guest experiences through effective problem-solving and positive attitude. Demonstrated strong communication and teamwork skills in dynamic environments.
Overview
1
1
year of professional experience
Work History
Guest Service
Andy Frain
01.2025 - Current
- A customer-focused Guest Services Representative with exceptional service to guests. Possesses strong interpersonal and problem-solving skills, and the ability to quickly build rapport with customers. Proven track record of going above and beyond to ensure customer satisfaction and ensuring the safety, and cleanliness of the surrounding environment.
- Trained new team members in guest service procedures, contributing to a consistent brand experience.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Provided exceptional guest service, resulting in repeat business and positive word-of-mouth referrals.
- Enhanced customer satisfaction by efficiently resolving disputes and providing exceptional guest service.
Education
High School Diploma -
Tohopekaliga High School
Kissimmee, FL 05.2024
Skills
- Customer-focused service
- Customer service proficiency
- Customer service excellence
- Customer service excellence
Timeline
Guest Service
Andy Frain
01.2025 - Current
High School Diploma -
Tohopekaliga High School
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