Bryce Green
Riverside,CA
Summary
Dynamic professional with a proven track record at IGS Solutions, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and timely service. Skilled in money handling and retail operations, I consistently foster positive relationships and drive sales growth while maintaining a high-quality service environment.
Overview
9
9
years of professional experience
Work History
Assistant Manager
IGS Solutions
Inland Empire
12.2021 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server / Bartender
Tilted Kilt Pub & Eatery
Inland Empire
06.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Riverside Community College
Riverside, CASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Retail operations
- Sales growth
Timeline
Assistant Manager
IGS Solutions
12.2021 - 03.2025
Server / Bartender
Tilted Kilt Pub & Eatery
06.2016 - 03.2020
Riverside Community College