Bryce King
Austin,TX
Summary
Driven professional with experience in customer service and employee training. Skilled in conflict resolution and multitasking, contributing to a positive team environment. Eager to leverage strengths to improve service quality.
Overview
5
5
years of professional experience
Work History
Barista
The Starbucks Coffee Company
Austin, Texas
01.2022 - 01.2026
- Engaged warmly with customers to provide exceptional service and to build loyalty.
- Maintained cleanliness and organization of workstations and equipment.
- Followed all health, safety, and sanitation guidelines.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Trained new employees on company policies and procedures regarding food handling safety standards.
- Operated point-of-sale system for efficient order processing and payment handling.
Host/Togo Specialist/Server
BJ's Restaurant & Brewhouse
Allen, Texas
05.2021 - 10.2021
- Greeted and seated guests promptly and courteously.
- Managed waitlists using reservation systems efficiently.
- Collaborated with servers to ensure smooth guest service flow.
- Answered phone calls and handled reservations professionally.
- Contributed to team efforts by accomplishing related tasks as needed.
- Processed payments from customers using a POS system.
- Performed light administrative duties such as filing documents and taking messages.
Volunteering
Collin County Animal Shelter
McKinney, Texas
12.2020 - 04.2021
- Participated in networking events designed to connect individuals interested in volunteering with appropriate organizations.
- Conducted outreach activities to build relationships with other organizations that could provide additional support for volunteering initiatives.
- Assisted in creating promotional materials that highlighted the importance of volunteering for the campaign.
- Assisted with the coordination of special events related to youth volunteering activities.
- Researched funding sources for projects related to teen volunteering.
- Engaged parents in volunteering opportunities at the school's media center.
- Answered emails from individuals interested in volunteering their time and talents.
Education
High School Diploma -
Allen High School
Allen, TX06-2022
Skills
- Customer service
- Point-of-sale operation
- Food safety compliance
- Employee training
- Cleanliness management
- Promotional material creation
- Team collaboration
- Proactive problem solving
- Conflict resolution
- Multitasking
- Quick learner
- Time management
- Active listener
- Clear communication
Timeline
Barista
The Starbucks Coffee Company
01.2022 - 01.2026
Host/Togo Specialist/Server
BJ's Restaurant & Brewhouse
05.2021 - 10.2021
Volunteering
Collin County Animal Shelter
12.2020 - 04.2021
High School Diploma -
Allen High School