Bryce Leary
Morgantown,WV
Summary
Professional in automotive account management with solid history of fostering strong dealer relationships and driving business growth. Skilled in sales strategies, contract negotiations, and customer service excellence. Known for adaptability, teamwork, and delivering consistent results in fast-paced environment. Highly dependable with strong commitment to meeting and exceeding targets.
Overview
11
11
years of professional experience
Work History
Dealer Account Manager
Westlake Financial Services
08.2024 - Current
- Facilitated communication between internal departments and dealerships, improving operational efficiency and customer satisfaction.
- Strengthened dealer relationships by conducting regular check-ins and addressing concerns promptly.
- Increased market share by identifying prospective dealerships and presenting compelling business cases for partnership.
- Increased sales volume by assisting dealers with product selection and pricing strategies.
Senior Customer Onboarding Specialist
Reprise Financial
05.2023 - 08.2024
- Excelled in communication with potential customers to ensure strong relationships with applicants.
- Proficiently used Customer Relationship Management (CRM) software to track and manage loan applications and provide updates to clients.
- Analyzed customer data through credit bureau reporting to maximize loan funds, while providing beneficial solutions to customers.
Loan Consultant II
Lendmark Financial Services
02.2021 - 05.2023
- Increased client retention rates by offering exceptional service and fostering strong relationships.
- Successfully enrolled multiple local auto dealerships and retail locations into our indirect financing programs.
- Optimized the use of CRM tools for efficient tracking of client interactions and loan pipeline management.
- Compiled documentation necessary to successfully fund over 60 loans per month.
- Utilized CRM to manage incoming and outbound calls for accounts with delinquency status of 30-180 days.
- Assisted in opening a new branch while navigating my introduction into the industry as well.
Internet Sales Consultant
Harry Green Chevrolet Nissan
12.2019 - 02.2021
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
- Managed approximately 30 incoming calls, leads and emails per day from customers
Senior Auto Sales Consultant
Classic Lawton Chevrolet
08.2018 - 12.2019
- Drove team revenue totals by bringing in top sales numbers.
- Exceeded sales targets by utilizing persuasive selling techniques and extensive product knowledge.
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
- Generated new leads through strategic networking at local events, fostering connections within the community.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
Senior Sales Consultant
Toyota Of Lawton
01.2016 - 08.2018
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Worked directly with outside automotive leasing company to fulfill vehicle needs via dealer locate or order.
Sales Consultant
Lawton Chrysler Jeep Dodge and Ram
02.2014 - 01.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
High School Diploma -
Elgin High School
Elgin05-2013
Skills
- Strong negotiation skills
- Performance tracking
- Territory management
- Pipeline management
- Compliance
- Financial acumen
- Teamwork
- Excellent communication
- Adaptability and flexibility
- Verbal and written communication
- Relationship building
- Task prioritization
Timeline
Dealer Account Manager
Westlake Financial Services
08.2024 - Current
Senior Customer Onboarding Specialist
Reprise Financial
05.2023 - 08.2024
Loan Consultant II
Lendmark Financial Services
02.2021 - 05.2023
Internet Sales Consultant
Harry Green Chevrolet Nissan
12.2019 - 02.2021
Senior Auto Sales Consultant
Classic Lawton Chevrolet
08.2018 - 12.2019
Senior Sales Consultant
Toyota Of Lawton
01.2016 - 08.2018
Sales Consultant
Lawton Chrysler Jeep Dodge and Ram
02.2014 - 01.2016
High School Diploma -
Elgin High School
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