Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Mclaurin

Adelanto,CA

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

8
8
years of professional experience

Work History

Call Center Representative

Walgreens
Victorville
05.2024 - 01.2025
  • Resolved customer inquiries and transactions to drive productivity and profit growth.
  • Updated customer accounts and contact information in call management databases.
  • Maintained detailed records of customer interactions for future reference.
  • Conducted follow-up calls to confirm resolution of inquiries and enhance satisfaction.
  • Provided support for product inquiries and billing questions through incoming calls.
  • Navigated scripts effectively to maintain strong call control during issue resolution.

Caregiver Attendant

First Institute Training & Management
Victorville, CA
01.2023 - 02.2024
  • Compiled detailed reports on service activities for management review.
  • Maintained comprehensive records of data communication transactions and remedial actions.
  • Administered prescribed medications in accordance with physician directives.
  • Planned optimal meals following established nutritional guidelines.
  • Monitored patient behavior, documenting incidents and reporting concerns promptly.
  • Observed patients for changes in physical, emotional, and mental conditions.
  • Enhanced patient outlook and daily living through compassionate care.

Security Guard

Harris County Patrol Divison
Houston, TX
10.2017 - 06.2022
  • Escorted employees during after-hours building access to ensure safety.
  • Inspected buildings and patrolled property to secure personnel and premises.
  • Monitored security cameras to detect and address suspicious activity.
  • Delivered professional assistance to employees, visitors, and customers.

Retail Sales Associate

Ross Dress for Less
Beaumont, TX
03.2017 - 08.2017
  • Assisted in preparation and execution of physical inventory counts.
  • Demonstrated comprehensive knowledge of store products and services.
  • Aided customers by responding to inquiries and locating merchandise.
  • Ticketed, arranged, and displayed merchandise to drive sales.
  • Monitored inventory levels throughout day and restocked items as required.

Sales Associate

Beauty Land
Hattiesburg, MS
10.2016 - 01.2017
  • Organized stockroom shelves by size, color, and style to enhance accessibility.
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Handled returns and exchanges in accordance with company policies.
  • Utilized technology resources to assist customers in locating items efficiently.
  • Cleaned shelves, counters, and tables to ensure an organized presentation.
  • Resolved customer complaints professionally to uphold service standards.
  • Prepared merchandise for purchase or rental to optimize sales opportunities.

Education

High School Diploma -

Taylor High Desert Academy
Victorville, CA
06-2016

Skills

  • Customer service and sales
  • Inventory management and point of sale
  • Visual merchandising and product knowledge
  • Conflict resolution and time management
  • Record keeping

Timeline

Call Center Representative

Walgreens
05.2024 - 01.2025

Caregiver Attendant

First Institute Training & Management
01.2023 - 02.2024

Security Guard

Harris County Patrol Divison
10.2017 - 06.2022

Retail Sales Associate

Ross Dress for Less
03.2017 - 08.2017

Sales Associate

Beauty Land
10.2016 - 01.2017

High School Diploma -

Taylor High Desert Academy

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