Proficient IT leader with a strong background in system integration and vendor relations. Known for implementing technology solutions that streamline processes and enhance user experience, ready to deliver measurable results in future roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Director
Century Casinos - Nugget Casino Resort
Sparks
06.2024 - Current
Oversaw IT infrastructure and system integrations across multiple departments.
Managed vendor relationships and negotiated service contracts for technology solutions.
Implemented the Square POS system in lieu of cash-only manual registers for outside events, increasing revenue and customer satisfaction.
Performed the Oasis 360 upgrade, Oasis Loyalty 1.4 install, and Everi Trilogy promotional system install simultaneously with the IT team and vendors to increase marketing opportunities and create more seamless and rewarding promotions for patrons.
IT Systems Administrator
Century Casinos - Mountaineer Casino Resort
Chester
03.2023 - 06.2024
Managed system configurations and updates for casino IT infrastructure.
Monitored network performance and resolved connectivity problems promptly.
Integrated the Agilysys rGuest booking engine with the Oasis system so hotel offers could be booked directly through the website.
Worked with Everi to install and configure a 12-cabinet tournament slot system.
Conducted routine maintenance on servers and workstations regularly.
IT Support Specialist
Century Casinos - Mountaineer Casino Resort
Chester
05.2022 - 03.2023
Provided technical support for casino staff and guests using ticketing system.
Troubleshot hardware and software issues across gaming and administrative systems.
Configured and installed new computer systems for various departments.
Supervisor Internal Maintenance at Station Casinos (Red Rock Casino Spa And Resort)Supervisor Internal Maintenance at Station Casinos (Red Rock Casino Spa And Resort)