Bryce Phillips
Richmond,TX
Summary
Motivated Crew Team Member with expertise in delivering top-notch industrial production work. Dedicated to driving business success, ensuring customer satisfaction, and optimizing team productivity. Highly efficient in fast-paced and demanding settings. Continuously eager to learn and adept at swiftly applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Lazy Dog Restaurant & Bar
10.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Team Member
Fat Boys Pizza
01.2023 - 05.2023
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Lifeguard
Texas Aquatic Enterprises
06.2022 - 07.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Science - Information Technology
American InterContinental University
Online09.2026
High School Diploma -
William B Travis High School
05.2023
Skills
- Customer Service
- Problem Solver
- Conflict Resolution
- Product Knowledge
- Empathetic
- Attention to Detail
- Team Player
- Leader
Certification
CPR/AED certification
Southwest Airlines Professional Communications Certification
Timeline
Host
Lazy Dog Restaurant & Bar
10.2024 - Current
Team Member
Fat Boys Pizza
01.2023 - 05.2023
Lifeguard
Texas Aquatic Enterprises
06.2022 - 07.2022
High School Diploma -
William B Travis High School
CPR/AED certification
Southwest Airlines Professional Communications Certification
Bachelor of Science - Information Technology
American InterContinental University
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