Bryce Rogers
Tulsa
Summary
Dynamic professional with a track record in driving sales and empowering teams. Expertise in conflict resolution and strategic inventory management, committed to fostering an environment of excellence in customer service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Store Manager
CVS Health
02.2020 - Current
- Directed store operations guaranteeing compliance with established company policies and procedures.
- Coached and empowered staff to improve customer service and increase operational efficiency.
- Reviewed sales data to establish strategies for effective inventory management and strategic product placement.
- Implemented promotional campaigns, driving increased foot traffic and sales volume.
- Supported multiple locations across district to drive overall success.
- Spearheaded loyalty program across district to guarantee all stores achieved targets.
- Cross-trained as pharmacy technician, acquiring introductory understanding of pharmacology, drug interactions, as well as insurance processing
Shift Supervisor
CVS Health
10.2016 - 02.2020
- Supervised daily store operations to ensure compliance with company policies and regulations.
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Managed inventory control processes, reducing stock discrepancies through systematic checks.
- Implemented workflow improvements that enhanced team productivity and streamlined tasks.
Shift Sipervisor
Dollar General
10.2015 - 10.2016
- Oversaw daily store activities to maintain alignment with company policies and procedures.
- Guided and instructed new employees on effective customer service practices and sales techniques.
- Implemented promotional displays to enhance product visibility and increase sales opportunities.
Education
Associate of Science - Business Administration
Tulsa Community College
Tulsa, OKSkills
- Extensive customer service experience with focus on driving customer loyalty and satisfaction
- Clear and concise communication abilities
- Able to work independently or in a team environment
- Proficiency in Microsoft Office Suite
- Extensive cash handling experience
- Proficiency in conflict resolution
Certification
- Basic Life Support (American Heart Association)
Timeline
Store Manager
CVS Health
02.2020 - Current
Shift Supervisor
CVS Health
10.2016 - 02.2020
Shift Sipervisor
Dollar General
10.2015 - 10.2016
Associate of Science - Business Administration
Tulsa Community College