Bryce Ward
Brick,NJ
Summary
I am a Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
KFC
Brick, NJ
09.2022 - Current
- Operated the cash register efficiently, handling cash, credit, and debit transactions with accuracy.
- Prepared and assembled food items according to company standards, ensuring quality and consistency.
- Took customer orders and provided exceptional service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Developed positive relationships with customers through friendly interactions.
- Promptly and empathetically handled guests' concerns and complaints.
- Demonstrated integrity and honesty while interacting with customers, team members, and managers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Laborer
Glidewell Plumbing
Honolulu, HI
06.2022 - 08.2024
- Assisted with the cutting and installation of PVC and cast iron pipes, following safety protocols and project requirements to ensure proper fit and function.
- Contributed to maintaining a clean and organized work environment by performing end-of-shift cleaning duties, including debris removal and tool sanitization.
- Supported operational efficiency by conducting supply runs to acquire necessary materials and tools, managing inventory to address shortages, and keep projects on track.
Education
Brick Township High School
Brick Town, NJSkills
- Complaint resolution
- Positive and professional
- Customer Service
- Customer Relations
- Active Listening
- Promotional support
- Administrative Support
- Problem Resolution
Timeline
Customer Service Representative
KFC
09.2022 - Current
Laborer
Glidewell Plumbing
06.2022 - 08.2024
Brick Township High School
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