Bryce Weaver
Vancouver,WA
Summary
Customer-oriented General Manager with multiple years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
Von Ebert Brewing
10.2021 - 02.2024
- Formulated policies and procedures to streamline operations.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented operational strategies and effectively built customer and employee loyalty.
Department Manager
Von Ebert Brewing
04.2017 - 10.2021
- Launched quality assurance practices for each phase of development
- Established clear performance expectations for staff members which led to increased accountability.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Responsible for training all new team members and developing old members to backfill leadership positions throughout staff.
- Led a catering team responsible for feeding 200-700 covers for any given event.
- Scheduled all catering with outside guests. Worked closely with golf course to ensure great guest experience.
Banquet Server
Centerplate
02.2015 - 10.2017
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Provided friendly, courteous service to create memorable moments for guests.
Line Cook Supervisor
Von Ebert Brewing
10.2014 - 04.2017
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Checked food temperature regularly to verify proper cooking and safety.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Grilled meats and seafood to customer specifications.
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
Lead Line Cook
Portneuf Valley Brewing
09.2011 - 09.2014
- Communicated with management on food inventory stock to request order placement.
- Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
- Checked food temperature regularly to verify proper cooking and safety.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Cleaned and sanitized work areas, utensils and equipment.
- Mentored new hires on company policies, procedures, and best practices to ensure seamless integration into the team.
Swim Lesson Instructor/Certified Lifeguard
Reeds Gym
09.2010 - 09.2011
- Provided exceptional customer service to parents, addressing concerns and providing regular progress updates on child''s swimming skills.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Collaborated with fellow instructors to share best practices, refining teaching strategies for optimal results.
- Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Promoted safe and inclusive environment for club clients and members.
Lifeguard Supervisor
Roaring Springs
08.2006 - 09.2010
- Played an integral role in organizing special events at the aquatic facility while maintaining high safety standards for participants.
- Streamlined communication with management, reporting incidents, and suggesting improvements in policies or procedures.
- Improved staff performance through regular training sessions and skill assessments.
- Ensured adherence to health codes by monitoring water chemistry levels consistently throughout each shift.
- Scanned main areas to monitor for any safety risks.
- Earned Water Safety Instructor certification and managed beachfront safety.
Education
Biology
Eastern Oregon University
La Grande, ORSociology
Idaho State University
Pocatello, IDHigh School Diploma -
Borah High School
Boise, ID06.2009
Skills
- Vendor Negotiations
- Project scope
- Staff hiring and development
- Advertising Campaign Development
- Project Planning
- Multi-Unit Manager
Certification
- OLCC Training - 2023
- Food Handlers Card, OR- 2026
- Cicerone Level 1- 2023
- ServSafe- 2023
Timeline
General Manager
Von Ebert Brewing
10.2021 - 02.2024
Department Manager
Von Ebert Brewing
04.2017 - 10.2021
Banquet Server
Centerplate
02.2015 - 10.2017
Line Cook Supervisor
Von Ebert Brewing
10.2014 - 04.2017
Lead Line Cook
Portneuf Valley Brewing
09.2011 - 09.2014
Swim Lesson Instructor/Certified Lifeguard
Reeds Gym
09.2010 - 09.2011
Lifeguard Supervisor
Roaring Springs
08.2006 - 09.2010
Biology
Eastern Oregon University
Sociology
Idaho State University
High School Diploma -
Borah High School
- OLCC Training - 2023
- Food Handlers Card, OR- 2026
- Cicerone Level 1- 2023
- ServSafe- 2023
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