Brycen Reyes
Las Vegas,NV
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
11
11
years of professional experience
Work History
Server
Snooze AM Eatery
07.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy or dietary concerns
- Cultivated warm relationships with regular customers.
- Drove customer engagement by actively enrolling guests in restaurants loyalty rewards program
- Guided guests through current specials and signature items to enhance their dining experience
Server
Cornish Pasty
06.2020 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Able to handle 10+ tables and serve over 120 guests a night with quick, prompt and professional service.
- Extensive knowledge of beers, wine, and liquor as they do change very frequently.
- Kept up to date on menu and special offers, recommending specific items based on customer preferences and food allergies.
Server
Virgil's Real BBQ
11.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in running of food and drinks to ensure quick and prompt service for each and every guest.
- Maintain a rhythm of doing ongoing sidework aka stations restocked, silverware is clean, POS's are wiped down to ensure fast and prompt to service.
Server Trainer
Miller's Ale House
02.2017 - 11.2019
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
Shift Leader
AMC Theatres
03.2015 - 09.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
High School Diploma -
ED W Clark High School
06.2014
Skills
- Dedicated Work Ethic
- Optimistic Mindset
- Effective Upselling Techniques
- Proficient in POS Systems
- Proficient Time Management
- Outstanding Customer Support
- Cash Transaction Processing
- Daily specials memorization
- Team member support
- High volume dining
Timeline
Server
Snooze AM Eatery
07.2025 - Current
Server
Cornish Pasty
06.2020 - 07.2025
Server
Virgil's Real BBQ
11.2019 - 06.2020
Server Trainer
Miller's Ale House
02.2017 - 11.2019
Shift Leader
AMC Theatres
03.2015 - 09.2016
High School Diploma -
ED W Clark High School