Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cook
Emmaus Bible College
Dubuque, IA
08.2022 - 12.2023
Adhered to food safety standards when storing and preparing foods.
Resolved customer complaints regarding food quality or services provided.
Operated grills, fryers, and broilers to cook items to quality guidelines.
Maintained clean and orderly appearance throughout kitchen and dining area.
Carried pans and trays of food to and from workstations, stoves, and refrigerators.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Admissions Specialist
Emmaus Bible College
Dubuque, IA
01.2023 - 07.2023
Conducted initial interviews with prospective students and families to determine eligibility for admission.
Used computers or specified forms to compile, record and code results or data from interview or survey.
Stayed up-to-date with program, tuition and scholarship details to provide complete and accurate information to prospective students.
Attended conferences, workshops, seminars and other events related to the field of admissions counseling.
Assisted in developing recruitment strategies to attract qualified applicants.
Asked questions in accordance with instructions to obtain person's name, address and age.
Cashier
FoCo Fuel Stop
Ainsworth, IA
08.2021 - 07.2022
Learned roles of other departments to provide coverage and keep the store operational.
Reconciled transactions at the end of the shift using appropriate forms and reports to verify the accuracy of transactions.
Operated cash register or POS system to receive payment by cash, check, and credit card.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier/Cook
Cobbs Oil BP
Wayland, IA
04.2020 - 08.2021
Learned roles of other departments to provide coverage and keep the store operational.
Collected payments and provided accurate change.
Answered customers' questions and provided information on store procedures or policies.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Resolved customer complaints regarding food quality or services provided.
Maintained clean and orderly appearance throughout kitchen and dining area.
Kept records related to costs, production quantities, and menu changes.
Monitored temperatures of prepared food and cold storage areas.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Education
Educational Ministries
Emmaus Bible College
Dubuque, IA
05-2026
Skills
Supply Restocking
Sanitation
Customer Service
Rapport Building
Client Relations
Computer Literacy
Hospitable and Friendly
Cash Register Operation
POS Systems
Written and Verbal Communication
Customer Relations
References
References available upon request.
Timeline
Admissions Specialist
Emmaus Bible College
01.2023 - 07.2023
Cook
Emmaus Bible College
08.2022 - 12.2023
Cashier
FoCo Fuel Stop
08.2021 - 07.2022
Cashier/Cook
Cobbs Oil BP
04.2020 - 08.2021
Educational Ministries
Emmaus Bible College
Similar Profiles
Eric WestEric West
Facilities Management at Emmaus Bible CollegeFacilities Management at Emmaus Bible College