Brylea Chase
Wesley Chapel,FL
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Host
Dick's Last Resort
Madeira Beach, FL
04.2026 - Current
- Greeted guests warmly, fostering a welcoming atmosphere.
- Managed waitlists to maximize seating efficiency and minimize wait times.
- Coordinated with servers and kitchen staff for seamless service delivery.
- Provided menu information and answered guest inquiries promptly.
- Managed reservations over the phone and in person. over the phone and in person.
- Assisted in maintaining cleanliness and organization of the host area.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Host
Pinchers Crab Shack
Wesley Chapel, Florida
08.2024 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed waitlists to enhance guest seating experience.
- Coordinated with servers and kitchen staff to ensure seamless service.
- Assisted in maintaining cleanliness and organization of the host area.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Handled reservations over phone and in person over phone and in person.
Host
4 Speed on 50's Diner
Aurora, Indiana
06.2023 - 05.2024
- Welcomed guests warmly, creating a positive first impression.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Streamlined waitlist management to enhance seating efficiency.
- Communicated with servers and kitchen staff for smooth operation flow.
- Assisted in maintaining cleanliness and organization of the host area.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Handled incoming calls promptly during peak hours to support service flow.
- Processed reservations accurately through phone and in-person interactions.
Host
RiverWatch
Aurora, Indiana
06.2022 - 05.2024
- Greeted guests warmly and ensured a positive first impression.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Coordinated waitlists to enhance seating efficiency and guest flow.
- Communicated with servers and kitchen staff for smooth operation flow.
- Maintained cleanliness and organization of host area to ensure pleasant guest experience.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed reservations over phone and in person over phone and in person.
Education
High School Diploma -
Pasco E-School
Land O' Lakes, FL05-2025
Skills
- Reservation management
- Guest relations
- Customer service
- High volume dining
- Safe food handling
- Food allergy awareness
- Time management
- Team collaboration
- Detail-oriented
- Communication skills
- Adaptability
Languages
American Sign Language
Limited
Certification
- ServSafe FoodHandler Manager Certification
Timeline
Host
Dick's Last Resort
04.2026 - Current
Host
Pinchers Crab Shack
08.2024 - Current
Host
4 Speed on 50's Diner
06.2023 - 05.2024
Host
RiverWatch
06.2022 - 05.2024
High School Diploma -
Pasco E-School