Brylee Garcia
Reno
Summary
Knowledgable and passionate health major seeking a position in Physical Therapy implementing leadership, teamwork, and communication skills.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks Coffee Company
Reno
06.2019 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Created complex, hand-crafted beverages based upon customer preferences.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Managed cash register and processed transactions with accuracy and integrity.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Preschool Teacher's Aide
Caughlin Preschool
Reno
01.2018 - 04.2019
- Instructed and assisted students during craft activities.
- Maintained daily records of activities, behaviors, meals, and naps.
- Assisted preschool teacher in developing and implementing lesson plans for 3-5 year olds.
- Assisted with behavioral issues that arose during class time by providing guidance on appropriate behavior expectations.
Customer Associate
Kohl's
Reno
06.2018 - 11.2018
- Operated POS system efficiently to process payments from customers quickly and accurately.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Excelled in exceeding daily credit card application goals.
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ05-2026
Skills
- Customer service
- Communication skills
- Time management abilities
- Product knowledge
- Organization and prioritization
- Customer satisfaction
Timeline
Barista
Starbucks Coffee Company
06.2019 - Current
Customer Associate
Kohl's
06.2018 - 11.2018
Preschool Teacher's Aide
Caughlin Preschool
01.2018 - 04.2019
Bachelor of Science - Health Sciences
Arizona State University