Bryn Frost
Palm Coast,FL
Summary
Hardworking Bartender/Server with experience in face paced casual to upscale dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed in customer service skills and multitasking.
Overview
9
9
years of professional experience
Work History
Server/Bartender/shift Lead
The Pickle Factory
Pepin, WI
05.2017 - 07.2024
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to prep, restock, and complete any sidework needed
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Bridal Hair Stylist
Su Casa Salon
La Crosse, WI
01.2017 - 09.2022
- Maintained energy and enthusiasm in fast-paced environment.
- Styled Hair for Brides, Bridesmaids, and family day of wedding.
Bartender
Casino Bar
La Crosse, WI
02.2018 - 06.2020
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Floor Manager/Bartender/Server Shift Leader
David Reay's Modern Tavern
Onalaska, WI
02.2015 - 04.2017
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Education
Bachelor of Arts - Leadership Development
Western Technical College
La Crosse, WI06.2024
High School Diploma -
Westby High School
Westby, WI06.2007
Skills
- Continuous Development
- Building Customer Loyalty
- Energy and Physical Stamina
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Flexible Hours
Timeline
Bartender
Casino Bar
02.2018 - 06.2020
Server/Bartender/shift Lead
The Pickle Factory
05.2017 - 07.2024
Bridal Hair Stylist
Su Casa Salon
01.2017 - 09.2022
Floor Manager/Bartender/Server Shift Leader
David Reay's Modern Tavern
02.2015 - 04.2017
Bachelor of Arts - Leadership Development
Western Technical College
High School Diploma -
Westby High School