Dynamic leader with a proven track record at United Supermarkets, excelling in customer service and staff supervision. Spearheaded initiatives that significantly improved customer satisfaction and team performance. Skilled in conflict resolution and money handling, adept at fostering positive work environments and driving operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant Manager
United Supermarkets
07.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Entrepreneur
RIOTCONTROL Records
11.2023 - Current
Built a business through music. Such as managing other artists, finding venues to perform in, and handling all funds through my own process.
Creating opportunities through relationships with other known artists. Creating a name that is known from Friona, to Dallas TX.
Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Jailer
Deaf Smith County Sheriffs Office
12.2022 - 11.2023
Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
Conducted daily duties, such as passing breakfast, lunch, and dinner to inmates as well as their medications.
Laborer
Parsons Steakhouse
09.2021 - 12.2022
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Manager
Wendys Restaurant
05.2021 - 12.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.