Brynez Hunter
Milwaukee,Wisconsin
Summary
Driven Supervisor with a proven track record at UPS, adept in strategic planning and staff management. Enhanced team efficiency through leadership and innovative customer service training, significantly boosting performance. Skilled in inventory control and fostering positive vendor relationships, demonstrating a results-oriented approach with a focus on continuous improvement and achieving organizational goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
Supervisor
UPS
Elm Grove, WI
10.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed and implemented customer service policies to enhance satisfaction.
- Boosted team performance by developing customer service training materials and conducting service training.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
Table Busser/ Hosted/Food Service Worker
Uncle Julios
Brookfield, WI
09.2021 - 08.2022
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported servers by responding to guest needs and retrieving items.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI06.2022
Skills
- Inventory Control
- Strategic Planning
- Staff Management
Timeline
Supervisor
UPS
10.2022 - Current
Table Busser/ Hosted/Food Service Worker
Uncle Julios
09.2021 - 08.2022
High School Diploma -
Wauwatosa West High School