BRYNN CUNNINGHAM
Tempe,AZ
Summary
Experienced and hardworking hospitality expert with experience in diverse settings, including dive bars, nightclubs, and upscale dining establishments. Committed to delivering exceptional customer service and enhancing the guest experience in every role I take on. Reliable and adaptable team player known for creating positive experiences for patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
The W Hotel
08.2024 - Current
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Served high customer volumes during special events, nights, and weekends.
Medical Assistant
Dermatology and Skin Surgery Specialists
08.2023 - 08.2024
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
- Explained diagnoses, treatment procedures, medications, diets, wound care instructions and physicians' instructions to patients.
- Helped physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
- Recorded patients' medical history, medications, allergies, vital statistics and information such as test results in medical records.
- Ensured proper consent forms are obtained prior to preparing a patient for treatment
- Prepared and administered medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date
- Collected blood, tissue or and laboratory specimens, logged them, and prepared them for testing.
- Served as a patient advocate during patient exam and treatment
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
- Showed patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician.
- Under Provider direction, authorized drug refills and provided prescription information to pharmacies.
Bartender
Flemings Prime Steakhouse
01.2023 - 12.2023
- Verified customer identification to ensure compliance with legal drinking age requirements while providing exceptional customer service.
- Delivered wine services and expertly prepared custom drink orders by accurately measuring and mixing ingredients.
- Demonstrated proficient use of position points to enhance operational efficiency.
- Upheld strict regulations for safe alcohol service and food safety, ensuring a responsible service environment.
- Maintained a well-stocked bar with liquors, juices, and garnishes, optimizing drink preparation and service.
- Cultivated strong relationships with repeat customers through friendly engagement and memorization of drink preferences, promoting loyalty.
- Effectively managed high customer volumes during special events and busy nights, delivering prompt and attentive service.
- Leveraged extensive knowledge of beer, wine, and spirits to provide informed recommendations, enhancing the overall guest experience.
Bartender
Social Tap Eatery
04.2023 - 09.2023
- Verified customer identification to ensure compliance with legal age requirements for alcohol purchases.
- Conducted regular bar inventory and efficiently managed stock, including timely keg changes to maintain service flow.
- Took and processed drink orders from patrons, delivering them quickly and efficiently to enhance the guest experience.
- Handled payment transactions accurately, ensuring smooth and prompt service.
- Collaborated effectively in the service well, assisting servers with drink delivery as needed to optimize operational efficiency.
Managing Bartender
RYNO'S PUB
01.2020 - 01.2023
- Evaluated and managed food, equipment, and liquor inventories, placing orders to replenish supplies and reporting shortages, ensuring efficient operations and minimized waste.
- Organized the receipt and storage of supplies, maintaining an efficient inventory system.
- Handled financial activities, including cash management, check writing, and balancing drawers, ensuring accuracy and accountability.
- Executed managerial responsibilities, such as hiring, training staff, creating schedules, and overseeing timecards, fostering a skilled and cohesive team.
- Sampled and assessed new products, maintaining a diverse beverage menu while ensuring customer satisfaction.
- Delivered prompt and friendly service by taking and fulfilling drink orders, effectively addressing customer concerns to enhance loyalty and repeat business.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
Bartender
GRUMPY GOAT
10.2019 - 05.2020
- Conducted comprehensive inventory assessments of bar supplies and placed orders to ensure timely restocking of essential items, supporting seamless operations.
- Warmly welcomed guests upon arrival, demonstrating exceptional customer service skills that fostered a welcoming atmosphere.
- Verified guest identification to ensure compliance with legal drinking age regulations, contributing to a responsible service environment.
- Efficiently took beverage orders from guests and serving staff, expertly crafted and delivered drinks in a timely manner to enhance guest satisfaction.
- Monitored daily sales to effectively restock liquor and beer, optimizing inventory management and ensuring high availability of popular items.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
THE FIELDHOUSE
10.2018 - 10.2019
- Skillfully took and processed drink orders from patrons, delivering beverages promptly and with a friendly demeanor to ensure an enjoyable customer experience.
- Managed point-of-sale (POS) transactions efficiently, compiling detailed reports at the end of each shift to maintain accurate sales records.
- Adhered to alcohol awareness protocols and implemented procedures for monitoring guest behavior, effectively managing intoxicated patrons to uphold a safe environment.
- Prepared and garnished drinks with fresh fruit, enhancing presentation and flavor profiles.
- Maintained cleanliness and organization by thoroughly washing and sanitizing all prep areas, glassware, and utensils, ensuring compliance with health and safety standards.
Main Bartender
THE BUD TENT AT THE IOWA STATE FAIR
08.2017 - 08.2019
- Verified customer identification to ensure compliance with legal age requirements for alcohol sales, maintaining a responsible and safe environment.
- Conducted regular inventory assessments and efficiently managed stock levels, including the timely replacement of beer kegs to optimize service.
- Delivered exceptional customer service by promptly taking and fulfilling orders, ensuring a high-quality experience for patrons.
- Processed payments accurately and efficiently, enhancing overall transaction flow.
- Trained and mentored new employees in food and beverage preparation, service protocols, and sanitation procedures, fostering a knowledgeable and cohesive team.
- Assigned and delegated tasks to staff members to streamline operations and enhance team productivity during peak service hours.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2026
Associate of Applied Science -
University Of Iowa
Iowa City, IA10-2019
Skills
- Liquor, beer, and wine knowledge
- Works well under pressure
- Engaging personality
- Customer service expertise
- Classic cocktails
- Highly Reliable
- Medical terminology knowledge
- EMR / EHR
References
- Michael Allen, The Bud Tent, Owner/Operator, (515) 208-1320, mike@budtent.com
- Ryan Lathrop, Ryno's Pub, Owner/Operator, (515) 240-2432, rlathrop17@gmail.com
- Dr. Helen Cumsky, Supervising Provider. Dermatology and Skin Surgery Specialists, (480) 434 6600
Certification
- ServSafe Alcohol Certificiton
- Food Handler's Card
- Certified Medical Assistant (CMA)
Timeline
Bartender
The W Hotel
08.2024 - Current
Medical Assistant
Dermatology and Skin Surgery Specialists
08.2023 - 08.2024
Bartender
Social Tap Eatery
04.2023 - 09.2023
Bartender
Flemings Prime Steakhouse
01.2023 - 12.2023
Managing Bartender
RYNO'S PUB
01.2020 - 01.2023
Bartender
GRUMPY GOAT
10.2019 - 05.2020
Bartender
THE FIELDHOUSE
10.2018 - 10.2019
Main Bartender
THE BUD TENT AT THE IOWA STATE FAIR
08.2017 - 08.2019
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science -
University Of Iowa