Brynn Gilman

Prepared espresso drinks, drip coffee, and specialty beverages for Owlbear Cafe guests.

• Prepared coffee, beverages, and food orders while delivering friendly customer service and managing transactions to enhance customer satisfaction. Assisted with food preparation, assembly, and presentation, ensuring accuracy and timely completion of orders to meet customer expectations. Restocked ingredients and supplies, maintained clean and organized workspace, and collaborated with team members to ensure smooth daily operations in a fast-paced environment.
• Steamed milk for espresso drinks during peak hours., adjusted recipes, and maintained drink consistency during busy shifts.
• Operated point-of-sale system to process orders, payments, and customer requests.

Advanced from park attendant to operational aide at Isle of Palms County Park through reliability, strong work ethic, and increased responsibility. Gained experience in customer service and cash handling while overseeing daily operations, inventory management, supply ordering, and staff scheduling. Developed leadership, organizational, communication, and problem-solving skills while ensuring efficient park operations and delivering quality customer service.

• Assisted in managing park operations within facilities and guest areas of Isle of Palms County Park.
• Organized daily opening and closing procedures for beach and park services to ensure readiness.
• Checked park supplies, equipment, and common-use areas for preparedness to maintain operational efficiency.