BRYONNA HOLLETT
Ocean Springs,MS
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Quick Fix mobile welding and fabrication
Ocean Springs, Mississippi
06.2023 - Current
- Greeted clients and visitors warmly, ensuring a welcoming atmosphere.
- Managed incoming calls, directing them to appropriate staff or departments.
- Scheduled appointments for welding and fabrication services efficiently.
- Provided information on services offered, addressing client inquiries promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Office administration
Customer Service Representative
Direct Interactions
Ocean Springs, Mississippi
01.2023 - 12.2026
- Handled customer inquiries through phone, chat, and email channels.
- Resolved issues by collaborating with team members and management.
- Maintained accurate records of customer interactions in the database system.
- Implemented feedback mechanisms to improve service efficiency and quality.
Frontend Associate
Walmart
Ocean Springs, Mississippi
03.2022 - 09.2023
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained store cleanliness and organized merchandise displays for easy access.
- Processed transactions efficiently using the point-of-sale system.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new associates on store procedures and customer service standards.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
Education
Ged
Ocean Springs, MSSkills
- Appointment scheduling
- Call handling
- Customer service
- Phone etiquette
- Conflict resolution
- Data entry
Timeline
Receptionist
Quick Fix mobile welding and fabrication
06.2023 - Current
Customer Service Representative
Direct Interactions
01.2023 - 12.2026
Frontend Associate
Walmart
03.2022 - 09.2023
Ged