I am a self-driven hardworker that has a passion for serving and helping others in need. I consistently work diligently and methodically to accomplish the tasks at hand. It is my goal to continually progress in my capabilities, knowledge, customer service, performance and profitability with a commitment to meet company's objectives.
Overview
8
8
years of professional experience
Work History
Realtor
Pecan Tree Realty
San Antonio, TX
06.2024 - Current
Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Conducted open houses and showings of properties to prospective buyers.
Assisted clients in obtaining financing options such as mortgages or loans.
Generated leads through networking activities, cold calling prospects, referrals.
Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
Distributor
Mercury In Motion
New Braunfels, TX
08.2022 - 06.2024
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Assisted with loading and unloading freight when necessary.
Adhered to company policies and procedures related to safety and security standards.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Fresh Food Associate
Walmart
Spring Branch, TX
10.2020 - 07.2022
Cleaned and stocked produce shelves, ensuring freshness of all items.
Organized fruits and vegetables in the display cases according to company standards.
Rotated merchandise on a regular basis to ensure that older products were sold before expiration date.
Provided customer service by responding to questions and requests in a timely manner.
Assisted customers with selecting fresh produce items as requested.
Disposed expired goods properly following established procedures.
Attended staff meetings related to store operations and changes in policy.
Monitored displays throughout shift to ensure optimal presentation of products.
Apple Technical Support Agent
Concentrix
Lithonia, GA
08.2021 - 02.2022
Diagnosed, troubleshot and resolved customer issues related to hardware, software, network connectivity and peripherals.
Assisted customers with setting up their devices such as iPhones, iPads, Macs, Apple TVs.
Demonstrated excellent customer service skills by providing friendly and courteous assistance to all customers.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Participated in team meetings to discuss best practices for resolving customer issues.
Collaborated with other departments within the organization to ensure successful resolution of customer requests.
Ramp Service Agent
DGS Delta Global Services
San Antonio, TX
03.2017 - 06.2019
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
Followed safety procedures such as using reflective gear while working on the ramp.
Communicated effectively with ground crew members to ensure smooth operation of flights.
Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Operated equipment to support on-ground operations in between flights.
Maintained on-time connections by guiding aircraft to and from gate positions.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA
06-2016
Skills
PC Build Technician
Time Management
Interpersonal Skills
Problem-Solving
Excellent Communication
Driving and transportation
Adaptability and Flexibility
Team Collaboration
Affiliations
Coached Upward youth basketball
Onsite Participation during a Costa Rica Mission trip