Bryson Vetter
Johnstown,Colorado
Summary
Dynamic IT leader with a proven track record at WeldRE5J School District, excelling in IT asset management and team development. Spearheaded operational improvements, reducing downtime and enhancing user satisfaction. Expert in technical troubleshooting and security protocols, driving innovation and efficiency in IT infrastructure while fostering a collaborative team environment.
Outsourced to WeldRE5J School District for the first 15 years and got hired as an employee for the district the last 5 and 1/2.
Overview
20
20
years of professional experience
Work History
Director of IT
WeldRE5J School District
07.2020 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Oversaw IT department operations and training.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw daily performance of computer systems and immediately responded to every issue to keep network up and running.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Customized and repaired technology based on staff requests.
- Created and terminated user's accounts from start to finish in business applications.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Managed life cycle replacement of hardware and software.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Coordinated secure system access of users to various department systems and platforms.
- Implemented and maintained technology and software budget.
- Oversaw development and implementation of improvements to support network operations.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
Network Support Engineer
Connecting Point
01.2005 - 07.2020
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Supported users in setup and configuration of wireless bridge networks.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Assisted in the design of scalable wireless networks that accommodated future growth while maintaining high levels of security.
- Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
- Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Managed full network stacks and maintained uptimes of 100%.
- Conducted regular preventative maintenance on networks to ensure continued stability and performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored network hardware operations to evaluate proper configuration.
Education
Network Certificates - Networking
Aims Community College
Greeley, COSkills
- IT asset management
- Network administration
- Technical troubleshooting
- Team development
- IT infrastructure
- Incident management
- Customer support
- Security protocols
Timeline
Director of IT
WeldRE5J School District
07.2020 - Current
Network Support Engineer
Connecting Point
01.2005 - 07.2020
Network Certificates - Networking
Aims Community College
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