Brytnee Burkham
La Porte,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Bayou City Wings. Proven ability to enhance guest engagement and ensure order accuracy, contributing to a seamless dining experience. Recognized for maintaining cleanliness standards and collaborating effectively with team members to achieve high customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Up Close Beauty Max
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Nail Technician
Yelyatips - Self Employed
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Oversaw schedule to manage appointments of new and existing clients.
Retail Reset Merchandiser
PLMarketing
02.2025 - 04.2025
- Supported new team members in their training process, serving as a resource for guidance and best practices.
- Reduced out-of-stock occurrences by closely monitoring inventory levels and reporting any discrepancies or concerns promptly.
- Ensured compliance with company policies, adhering to safety standards during all aspects of the reset process.
- Assisted in maintaining accurate planograms, updating schematics based on changing inventory levels or seasonal promotions.
Chemical Packer
Aqua Solutions
01.2024 - 07.2024
- Collaborated with team members for timely completion of orders, ensuring customer satisfaction and retention.
- Demonstrated flexibility in adapting to changing priorities or tasks, contributing to the overall success of the chemical packing department.
- Increased accuracy in order fulfillment by diligently cross-referencing packing lists against actual inventory on hand.
- Developed strong working relationships with colleagues, fostering a supportive and collaborative environment for achieving shared goals.
Nail Technician
Murphys Retreat Salon and Spa
02.2023 - 08.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Retail Sales Associate
Versona
02.2020 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Customer Service Representative
Smoothie King
10.2019 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Server
Buffalo Wild Wings
08.2019 - 10.2019
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Driver
Turning Basin Service
02.2019 - 05.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Sales Associate
Vape City
08.2018 - 11.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Bar Back
Main Event
05.2018 - 08.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Sales Associate
The Rennaissance Festival
09.2017 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Office Assistant
Oates Industries
12.2016 - 05.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Server/Food and Beverage Hostess
Bayou City Wings
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Deer Park High School
Deer Park, TX06-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Quality control
Certification
- Certified nail technichian,
Timeline
Retail Reset Merchandiser
PLMarketing
02.2025 - 04.2025
Chemical Packer
Aqua Solutions
01.2024 - 07.2024
Nail Technician
Yelyatips - Self Employed
07.2023 - Current
Nail Technician
Murphys Retreat Salon and Spa
02.2023 - 08.2023
Retail Sales Associate
Versona
02.2020 - 04.2020
Customer Service Representative
Smoothie King
10.2019 - 02.2020
Server
Buffalo Wild Wings
08.2019 - 10.2019
Driver
Turning Basin Service
02.2019 - 05.2019
Sales Associate
Vape City
08.2018 - 11.2018
Bar Back
Main Event
05.2018 - 08.2018
Sales Associate
The Rennaissance Festival
09.2017 - 11.2017
Office Assistant
Oates Industries
12.2016 - 05.2017
Receptionist
Up Close Beauty Max
Server/Food and Beverage Hostess
Bayou City Wings
High School Diploma -
Deer Park High School
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