Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Small Business Owner
The Auto Shop LLC
Bowling Green, KY
2023.09 - Current
Managed daily operations for auto repair shop and customer service needs.
Scheduled vehicle repairs, parts orders, and service appointments.
Coordinated estimates, invoices, and payment processing for clients.
Supervised repair workflow and prioritized technician assignments.
Communicated repair updates, pricing, and timelines with customers.
Oversaw shop inventory, equipment care, and supply restocking.
Handled vendor relations and negotiated parts purchasing for The Auto Shop LLC.
Maintained service records, business documents, and shop compliance files.
Small Business Owner
Peay Trucking LLC
Bowling Green, KY
2021.09 - 2024.08
Coordinated freight dispatch operations across daily pickup and delivery schedules.
Assigned drivers and loads using dispatch software and routing instructions.
Communicated shipment updates with drivers, brokers, and customers.
Monitored load status and resolved delivery delays through phone follow-up.
Reviewed bills of lading, shipment details, and route requirements.
Entered dispatch records and maintained accurate freight documentation.
Advised client teams on operational strategy and service delivery priorities.
Assessed business processes and identified improvement opportunities across consulting engagements.
Material Handler
Magna
Bowling Green, KY
2015.08 - 2021.09
Supplied production lines with materials using forklift and pallet jack
Loaded and unloaded trucks with appropriate material handling equipment.
Loaded and unloaded trailers following Magna safety procedures
Transported components between warehouse and line-side delivery points
Staged parts for just-in-time assembly support in automotive manufacturing
Scanned materials into warehouse system for accurate tracking
Verified inventory counts against shipping and receiving records
Reported material shortages and damaged parts to supervisors
Managed work area cleanliness by following company guidelines for organization.
Supported other warehouse personnel in completing tasks efficiently.
Organized warehouse inventory according to warehouse plan.
Assistant Manager
Aramark
Bowling Green, KY
2013.07 - 2015.06
Directed Aramark dining operations, supporting daily service standards and client expectations.
Supervised daily operations including scheduling shifts, assigning duties.
Supervised frontline staff, assigning tasks and reinforcing company procedures.
Trained new team members on service protocols, safety, and sanitation.
Managed schedules to maintain coverage across busy service periods.
Monitored inventory levels and placed supply orders through Aramark systems.
Inspected work areas for cleanliness, compliance, and readiness.
Resolved customer concerns and supported positive guest experiences.
Managed customer service inquiries and complaints in a timely manner.
Coordinated cash handling, recordkeeping, and shift closeout procedures.
Maintained up-to-date knowledge of company products and services.
Team Leader
Fruit of the Loom
Bowling Green, KY
2012.06 - 2013.05
Led daily workflow for employer teams across assigned shifts.
Assigned tasks to staff using employer procedures and priorities.
Trained new team members on employer standards and safety rules.
Coordinated schedules, coverage, and handoffs with department supervisors.
Resolved team issues and escalated concerns through employer channels.
Reinforced compliance with employer policies, safety, and service expectations.
Picked, packed, and labeled orders for daily shipment processing.
Coordinated inbound shipments and verified receiving documentation in distribution center.
Inspected inventory for damage, accuracy, and proper storage placement.
Organized stock locations using warehouse system and location codes.
Maintained clean work areas and followed safety procedures across shifts.
Crew Trainer
McDonald's
Bowling Green, KY
2010.05 - 2012.04
Trained new McDonald's crew members on restaurant procedures and station tasks.
Coached teammates on product preparation, packaging, and assembly methods.
Guided crew through cash register operations and order accuracy checks.
Demonstrated food safety practices across grill, fryer, and service areas.
Monitored cleaning routines to maintain McDonald's workplace and dining area standards.
Supported shift leaders with crew scheduling, station coverage, and workflow balance.
Modeled teamwork, communication, and fast-paced service expectations during daily operations.