Drive-Thru Cashier
Shipley Do-Nuts
2024.02 - 2024.08
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Followed company policies and procedures regarding cash handling.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
