Summary
Overview
Work History
Skills
Work Availability
Education
Certification
Bryan Taxopoulos

Bryan Taxopoulos

Las Vegas,NV
Success is walking from failure to failure with no loss of enthusiasm.
Winston Churchill

Summary

Dedicated IT professional with substantial experience in technical support, training, and team leadership, currently advancing toward a Bachelor of Science in Cybersecurity and Information Assurance (expected completion in November 2024). Holds multiple CompTIA certifications, underscoring a comprehensive understanding of IT and cybersecurity fundamentals. Skilled in developing and delivering training programs, managing incident responses, and ensuring compliance with security regulations. Excels in fostering learning and development in technology-focused environments.

Overview

5
5

Certifications

19
19

Years of Professional Experience

1
1

Bachelors Degree

1
1

Great addition to your team

Work History

Manager

Apple Inc.
07.2017 - Current
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Deliver feedback to decision-makers regarding employee performance and training needs.

Specialist

Apple Inc.
10.2011 - 07.2017
  • Led training initiatives for new and existing employees, preparing them for "Genius" and "Creative" roles in technical support.
  • Designed and conducted engaging training sessions, effectively transferring knowledge of product features and technical troubleshooting.
  • Played a pivotal role in developing training materials and programs, significantly improving technical competency and customer service skills among team members.

Skills

  • Critical thinking skills
  • Excellent written and oral communication
  • Implementing security programs
  • Security regulations compliance
  • Vulnerability Assessment
  • Risk management
  • Incident Response Management
  • Training Program Development and Delivery

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University, Salt Lake City, UT
11.2024

Bachelor of Science - Finance

University of Nevada - Las Vegas, Las Vegas, NV
05.2018

Certification

  • CompTIA Security+, Network+, A+, IT Operations Specialist - CIOS, Secure Infrastructure Specialist - Aug 2023 to CURRENT

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Bryan Taxopoulos