Brittany Peralta
Markham,IL
Summary
Hi! Brittany here, I am currently a full time student studying psychology. I am able to maintain a balanced school and work schedule with my time management skills. I genuinely love talking to and connecting with people. This is why I have had most of my experience in sales. One of my strengths in the work field is being well informed in technology and social media. Ive learned this through working with companies to help promote their businesses online. As I am currently working towards my degree, I am looking for the most hands on work experience I can get. I have great customer service experience, I learn fast, and I am eager to learn more skills.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Joe Rizza Ford Orland Park
06.2023 - 11.2023
- Assisted customers with appropriate vehicle/vehicles to meet their needs.
- Assisted customers with test-drives
- Verified and submitted credit reports for client
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective vehicle demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
Cashier
Joe Rizza Ford Orland Park
02.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Project Manager
A&N Hardscape Landscaping
10.2021 - Current
- negotiated contracts and agreements with vendors for constructive supplier relations.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Nail Technician
Bella Nails And Spa
04.2021 - 10.2021
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Offered a variety of package options for customers in order to meet sales expectations.
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions.
Sales Representative
Gap
09.2019 - 12.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Arts - Psychology
South Suburban College of Cook County
South Holland, IL05.2025
Skills
- Bilingual
- customer service
- Client Relations
- Proficient technology use
- Event Logistics
- Monetary handling
- Negotiation Tactics
- Product Promotions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Advisor
Joe Rizza Ford Orland Park
06.2023 - 11.2023
Cashier
Joe Rizza Ford Orland Park
02.2022 - 06.2023
Assistant Project Manager
A&N Hardscape Landscaping
10.2021 - Current
Nail Technician
Bella Nails And Spa
04.2021 - 10.2021
Sales Representative
Gap
09.2019 - 12.2019
Associate of Arts - Psychology
South Suburban College of Cook County