Barrett Trotter
Poughkeepsie,NY
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
Lead Housekeeper
Vassar Brothers Medical Center
03.2022 - Current
- Assume responsibilities of supervisor and duties when supervisor is absent.
- Ensuring housekeeping processes are in accordance with healthcare organization and regulatory codes.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping services and equipment and taking corrective action.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
Owner/Operator
Street Legal Tuning, LLC
10.2015 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Service Supervisr /Field Supervisor
LCS Facility Group
12.2020 - 05.2021
- Kept teams on task to complete milestones on time.
- Planned and scheduled field activities according to set timelines and order of operations.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
Operations Manager
Crothall Healthcare Environmental Services
05.2020 - 12.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
EVS Supervisor
NYP Children's Hospital Of New York
12.2017 - 02.2019
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Evaluated employee performance and developed improvement plans.
Education
Master Of Business Administration - Business
Rutgers, The State University of New Jersey
Camden, NJ12.2024
Master Of Science - Business
Concordia College
Bronxville, NY08.2016
Bachelor Of Science - Behavioral Sciences
Concordia College
Bronxville, NY08.2014
Skills
- Problem-Solving
- Decision-Making
- Self-Motivated
- Teamwork and Collaboration
- Interpersonal Communication
Affiliations
ACHE American Colleges of Healthcare Executives
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company Retreats4-day work weekStock Options / Equity / Profit SharingPersonal development programsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Housekeeper
Vassar Brothers Medical Center
03.2022 - Current
Service Supervisr /Field Supervisor
LCS Facility Group
12.2020 - 05.2021
Operations Manager
Crothall Healthcare Environmental Services
05.2020 - 12.2020
EVS Supervisor
NYP Children's Hospital Of New York
12.2017 - 02.2019
Owner/Operator
Street Legal Tuning, LLC
10.2015 - Current
Master Of Business Administration - Business
Rutgers, The State University of New Jersey
Master Of Science - Business
Concordia College
Bachelor Of Science - Behavioral Sciences
Concordia College
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