Bu-Nita M. Frindt
Principle LTC, Lake Park Nursing and Rehab
Mint Hill,NC
30
years of professional experience
Career-oriented professional with over thirty years’ management experience in the areas of long-term care facility management, and environmental service. Exceptional skills in staff training for infection control and bloodborne pathogens – of significant importance in long-term care. Highly experienced in local and state social services inspections and regulations. Superior management and organizational skills.
Work History
Director Environmental Services
7 Years 4 Months- Oversee operations of a 120 Bed Long Term Care Facility
- Implemented procedures and inspections to ensure highest service standards for Principal
- Performed thorough inspections of rooms each day to maintain high quality of living conditions.
- Work daily to build positive team, though engagement, training, and building trust through transparency
- Conducted monthly financial analysis to maintain departmental budget compliance
- Daily room inspections
- Enhanced collaboration between Nurse Managers and Environmental Services Department
- Continued monitoring of linen PAR levels for facility, ordering as necessary
- Implemented waste management programs to enhance sustainability practices across facilities.
- Directed environmental service operations, ensuring compliance with health and safety regulations.
- Led staff training initiatives to improve operational efficiency and service quality.
- Collaborated with facility management to maintain cleanliness and sanitation standards effectively.
- Maintained up-to-date knowledge of relevant industry standards, trends, legislation changes, ensuring organizational compliance at all times.
Director Environmental Services- Stanly Manor
11 Years 1 Month- Oversee operations of a 94 Bed Long Term Care Facility
- Developed reports on room inspections and financial analysis of monthly, quarterly, and yearly expenses and savings
- Daily planning of various Department’s needs working closely with other Leadership
- Verifying Corporate and Client policies and procedures are being followed daily
- Continuous achievement of financial goals and corporate plans
- Maintain Tier 1 Status for Employee Engagement 3 continuous years
- Highest Employee Engagement scores over 8 Facilities in my District
- Led a staff of 9 to maintain productivity and meet departmental goals.
- Mentored Directors and employees in Client and Aramark Healthcare Division, enhancing leadership capabilities within my District
- Maintain excellent Health Department Scores with continuous rating of 99 or higher
- Safety Champion for Charlotte District
- Safety Rounds- To comply with State and Federal regulations
- Using Employee Engagement program to promote teamwork and trust
- Coordinated monthly training sessions for staff, ensuring compliance with operational standards
- Manage weekly budget for all Environmental Service supplies
Director Environmental Services- Huntersville Oaks
11 Years 1 Month- Oversee operations of a 168 Bed Long Term Care Facility
- Sustained Tier 1 status for employee engagement over five consecutive years
- Create reports detailing room inspections, financial breakdown of monthly, quarterly, and yearly expenses and savings, and productivity
- Generated reports on room inspections and financial analysis of expenses, savings, and productivity trends
- Manage semi-annual training for staff
- Safety Rounds - To comply with State and Federal regulations
- Implemented employee engagement program to foster teamwork and build trust
Operations Manager- Carolinas Healthcare Systems Main
11 Years 1 Month- Oversee operations covering Main Lobby, Quest Services, and Pre-Op on First Floor
- Manage Operations on Third Floor consisting of Trauma Center, Triage, Diagnostic, Children’s Emergency Department, Observation Chest Pain (22 bed unit), Med Surge Unit (36 bed unit), and Cafeteria
- Second floor operations consist of Administration and Hospital Operations Offices
- Facilitated collaboration among staff to enhance teamwork.
- Improved relationships between nurse managers and environmental services, fostering a more supportive work environment
- Developed trusted relationships with directors and AVPs to facilitate effective operational coordination
- Improved work relationship between Nurse Managers and Environmental Services Department
- Implemented training programs to improve floor care standards. (hard surface and carpet) for Floor Techs and Supervisors
- Created Floor Program which insures proper maintenance is completed consistently
Assistant Director of Housekeeping Services
11 Years 4 Months- Managed environmental staff of 29, ensuring high standards of cleanliness and safety for residents
- Primary contact for resident care assessment
- Member of facility accreditation team
- Coordinated Mecklenburg County Health and OSHA inspections, implementing corrective actions to maintain compliance and enhance safety
- Create procedures and processes to maximize resident satisfaction and facility efficiency
- Skills in management and workplace discipline have resulted in exceptionally low staff turnover
- Oversaw facility laundry operations, processing over 10,000 pounds of laundry weekly to meet health center requirements
- Coordinated events for facility to ensure smooth operations and guest satisfaction
Skills
Infection Control In Long Term Care
Wound Care And Infection Control
Regulatory Compliance
Creation Of Quality Processes In Long Term Care
Management Leadership
Managing And Resolving Workplace Conflict
Understanding Work Behavioral Styles
Discipline And Recognition
Interpreting Wage Regulations
Multi-Cultural Aspects Of Aging
Recognizing Substance Abuse In The Workplace
Team supervision
Emergency response planning
Work scheduling
Environmental compliance
LEADERSHIP TRAINING
- The Supervisor’s Role in Management, The Employers Association, 2003
- Principles of Management I, The Employers Association, 2002
- Understanding Work Behavioral Styles, The Employers Association, 2002
- Managing and Resolving Conflict, The Employers Association, 2003
- Discipline and Recognition, The Employers Association, 2003
- Leadership for Lead Employees I, The Employers Association, 2000
- Basics of Wage and Hour, The Employers Association, 2001
- Growing Into The Role of a Leader, Southminster Leadership Program, 2004
- Wound Care and Infection Control, NeighborCare, 2000
- Defensive Charting to Maximize Quality and Decrease Liability in Long-Term Care, Cross Country University
- Multi-Cultural Aspects of Aging, Central Piedmont Community College, 2004
OTHER EXPERIENCE
Environmental healthcare supervision, events coordination, inventory management, customer service
AWARDS
Cambridge Women Who’s Who Award Nominee, 2006, Lloyd Lewis Excellence in Practice, 2005, First recipient of Carolinas Healthcare award "Never Give Up, Never Give In"
Timeline
Director Environmental Services
Principle LTC, Lake Park Nursing and Rehab
04.2019 - CurrentRead More
Director Environmental Services- Stanly Manor
Aramark Corporation
03.2008 - 04.2019Read More
Director Environmental Services- Huntersville Oaks
Aramark Corporation
03.2008 - 04.2019Read More
Operations Manager- Carolinas Healthcare Systems Main
Aramark Corporation
03.2008 - 04.2019Read More
Assistant Director of Housekeeping Services
Southminster Retirement Community
11.1996 - 03.2008Read More